Job Title:Billing and Accounts Administrator - Coventry
Hours: 37.5 per week -Monday - Friday
Reward Package
* 25 days annual leave + bank holidays
* Pension Scheme
* Shared Value Bonus Scheme
* Hybrid working (up to 2 days per week working from home)
* Perkbox
* Life Assurance
* Employee Assistance Programme
* Training & Development Opportunities
* Free Parking
* Service Awards
Company
At Fraikin our Vision is simple and clear: We will Enable the mobility of goods and people through our services of fleet management to deliver a better day.
This means our focus is:
* Faster and agile fleet management
* Operational excellence
* Capture long term profitable customers
* United Group for stronger market leadership
* Secure our great people and our assets
We value the talents and ideas of everyone on our team, especially our new hires. We can’t wait to see what you’ll make happen.
Our services provide a full range of solutions to enable Total Fleet Mobility including Contract Hire of bespoke commercial vehicles, Short term rental and Fleet Management. It is an exciting time to be in our sector as we navigate through the journey of alternative fuels and digital transformation. We have customers from across the spectrum including small fleet customers up to multivehicle fleets of 100 plus. We are proud of our people and the history of our Company, we are always looking for people who want to work with us to achieve success together. Come and join us!
Role
We are currently recruiting for a Billing and Account Administrator to join our team based at our Head Office in Coventry.
The main requirements of this role are to maintain all the necessary systems and records to ensure all invoicing to customers are raised in a timely and accurate basis allowing Fraikin to generate all revenue inline with it’s contractual agreements.
General Responsibilities
* Adhere to all statutory requirements regarding fire, health, safety and hygiene.
* Participate in cross / multi skilled training within your department or other departments as deemed appropriate by your manager.
* Carry out any reasonable instruction as directed by a manager [or Director]
* Deal with all internal and external customers in a professional and courteous manner at all times.
* Maintain a high level of dress and appearance at all times adhering to PPE where the role requires.
* Attend any training sessions as requested and adhere to all company regulations.
* From time to time you may be required to carry out duties outside the normal sphere of work as may be reasonably requested by management.
Job Specific Responsibilities and Accountabilities
* To raise all invoices and credits in a timely manner to ensure efficient revenue recovery from customers, ensuring all appropriate information & approval levels are in place.
* Maintaining vehicle information to ensure that the business is always looking at live vehicle data. This includes but is not limited to, RPI & any other rate updates, validating & processing new & terminated vehicles and other contractual changes such as extensions or amendments.
* Raising of disposal invoices and processing of the vehicle documents as requested by the disposal team.
* Processing of all penalty notices received on a daily basis including follow up actions such as payment of penalty, completing transfer of liability request and providing evidence to prosecuting authorities.
* Resolving queries from both internal and external stakeholders.
* Dealing with any reasonably requested ad-hoc tasks
Person Specification
* The job holder must have good numeracy and literacy skills in Maths and English (at least to GCSE level). Studying towards AAT desirable.
* They must have an ability to build effective relationships.
* Have an organised approach to work with good attention to detail.
* The individual must be self-motivated and have a positive attitude to working in a team within the Finance function.
* The holder must also be able to proactively organise own workload with proven experience of meeting established deadlines.
* Practical experience of Microsoft office, daily use of Excel and Outlook.
* Experience of working to contractual KPI’s an advantage.
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