We are looking for a Senior Hospitality Executive to join our Experience Centre team to support the hospitality and delivery of all events delivered within the Williams Racing Experience Centre to best in class standards.
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Main Duties:
* Acting as the rotational lead on internal and external events for all Williams guests, including, but not limited to, STEM programme, internal meetings, public events and partner events.
* Supervising a small team of Hospitality Executives.
* Welcoming guests and showing them to their meeting/event space.
* Assisting with event delivery in relation to staffing levels, rotas, and resourcing for events
* Supervision of and assisting with catering delivery.
* Setting up and packing down rooms for meetings/events.
* Assistance with the bar facility to include stock taking, ordering and presentation.
* Facilitating tours of the Williams Collection, Factory, Wind Tunnel and DIL.
* Supporting the supervision of the Williams Experience Centre Reception on a rotational basis with other hosts.
* Supporting with the Williams merchandise shop sales and organisation when required.
* Acting as a key point of contact for client meetings/events, ensuring that the venue is laid out accordingly.
* Identifying and implementing ways to further enhance our guest experience.
* Managing all stock handling.
* Ensuring good practice is in place with food waste and clearing away throughout meetings/events and to maintain sustainability requirements.
Qualifications, skills and experience required:
* Previous proven experience within a client facing role within professional conferencing, catering or events.
* Previous experience working at Supervisor level.
* Experience with fine dining.
* Confident with public speaking and liaising with VVIP guests and partners.
* Experience in both the planning and execution of intimate and large scale catering events from 2 200 guests.
* A positive, proactive attitude.
* Good attention to detail.
* Ability to work well within a team as well us under own initiative.
* Ability to multitask and remain composed under pressure.
This role will be based on site 5 days a week, following a Monday - Sunday work pattern on a rotational basis.
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