Join the Cast as our Guest Experience Manager and orchestrate a symphony of unforgettable moments Are you ready to lead a talented cast of service stars on a quest to exceed our guests' wildest expectations? Do you have a passion for creating magical experiences that turn ordinary visits into extraordinary memories? If you thrive on bringing joy to others through exceptional hospitality, then this is the role for you Your Stage Awaits: Step into the limelight and create an atmosphere that captivates our guests from the very moment they enter our realm of gastronomic delights. Your charismatic presence and infectious energy will set the stage for an enchanting experience like no other. A Crescendo of Rewards: Up to £12 per hour (approx. £2,400 per month or £29,000 pa) Service Charge that works out on average to £7,200 pa The potential for a Total Package of £36,000 per year. 30% discount off your food across all of our Restaurants Ongoing training and development opportunities to enhance your skills. 24hr access to a dedicated and confidential Employee Assistance Programme. Unleash Your Artistry: As a master of service, you'll inspire and train our service wizards to deliver flawless, personalized experiences that continuously delight and surprise our guests. Your creativity will be the driving force behind innovative menus, enchanting events, and immersive dining experiences that transport our guests to new realms of pleasure. Conduct a Symphony of Attention: Harmoniously coordinate the flow of operations, ensuring seamless service and meticulous attention to detail. The front and back of the house will work in perfect harmony under your guidance, leaving guests in awe of the seamless orchestration. Guest Advocacy Champion: Your guests' happiness is your top priority. As their advocate, you'll listen attentively to their feedback, address concerns, and relentlessly strive to elevate their experience to new heights. Your Ovation-Worthy Qualities: An unwavering love for the hospitality industry and a deep desire to create exceptional guest experiences are the cornerstones of your performance. Your previous experience in the restaurant industry has honed your skills in providing impeccable service and crafting personalized moments of delight. Elevate Your Encore: We believe in celebrating our amazing people through social events and an Annual Awards Night. Plus, you'll have opportunities to support local charities and give back to the community—making every day with us an extraordinary performance. Join The Parogon Group: Founded by local friends, our restaurants span Staffordshire, Cheshire, and Shropshire. Our mission is to bring joy to our guests through fantastic food, excellent service, and passionate people. If you're a passionate performer, a service virtuoso, a charismatic conductor, an organization virtuoso, and a creative enchanter, then this role is your chance to shine on our stage. Are you ready to create a symphony of unforgettable experiences? Apply now and become our next Guest Experience Manager At Parogon we are committed to inclusivity, embracing individuals of all ages, genders, identities, races, sexual orientations, and ethnicities. We foster an environment where everyone, from diverse backgrounds, can find happiness at work.