As the IT Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school’s ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school’s IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security.
It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts.
Key Responsibilities include:
1. Running the school’s ICT based applications and network infrastructure.
2. 2nd/3rd line support.
3. Ensure work is in line with school policies.
4. Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively.
5. Take responsibility and line manage the work produced by ICT support staff.
6. Supplying technical ad...