An industry leading multi-site business is looking for a confident, personable and experienced Credit Controller that is looking for a permanent role within a company that offers you support and progression and some great employee benefits. You will be a key member of the team and responsible for working with a variety of clients across FCA regulated environments, an integral part of the position is to manage these relationships.
Benefits:
* 25 days holiday + Bank
* 10% Pension contribution
* Hybrid working (2 days in office)
* Life Assurance
* Cycle to work scheme
* Medicash benefits
* Employee Assistance Programme
* Regular appraisals, training and career development
* Charity incentives
* Recognition awards
* Free Parking
Responsibilities:
* Updating and maintaining customer records via internal system
* Dealing with customers to update and inform them of overdue payments
* Advise customers about payment options to ensure a smooth process and resolution
* Support and negotiate suitable payment plans
* Provide new payment dates
* Responding to any correspondence regarding payment arrears
* Taking payments in a timely manner
* Liaising with external branches to assist the collections team
* Identify problem cases flagging any high-risk cases
* Speak with insolvency companies
* Liaise with debt collection agencies when necessary
Skills required:
* 2+ years of experience in Credit Control/ Accounts Receivable
* A confident communicator verbal and written
* Ideally be from a FCA regulated environment
* Strong admin skills with use of email, MS Word and Excel
If you are ready for your next role, apply now to be considered!
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