This role is within a unit where Surrey Police and Sussex Police work in collaboration, whilst remaining two separate legal entities/employers with different terms and conditions.
Both Surrey Police staff and Sussex Police staff are employed in this unit on their own force terms and conditions.
Successful candidates may be appointed on the terms and conditions of employment of either Surrey Police or Sussex Police, depending on organisational requirements. A discussion will be held with the successful candidate to confirm the details of location, salary, allowances and hours.
Division / Department: People Services
Grade: Surrey Police Grade D / Sussex Police Grade 7
Status: Full Time and Part Time Available
Contract Type: Fixed Term Contract
Salary Grade Range: Surrey Police £25,400 - £28,805 / Sussex Police £25,626 - £27,747
Working Hours: 37.0 Hours per Week
Shift Allowance: No
Politically Restricted: No
Location: Horsham
The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.
The Role & Key Responsibilities
From your first day with us you will be part of a policing family making a real difference.
It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe.
In this role you will:
* Provide admin support to the Occupational Health & Wellbeing Service (OHWS) and the collaborated services including the two fire services (ESFRS & SFRS).
* Assist with the efficient administration of the service, including quality control, presentation and reports, accessing Cohort/Cority system, answering enquiries, reconciling invoices, arranging payment of GP medical report invoices, supporting work/purchasing of equipment required by Surrey & Sussex gyms, and raising purchase orders.
* Provide excellent customer service and work as an initial contact for OHWS.
* Assist with management information produced in conjunction with the clinical team as necessary, ensuring efficiency and excellent customer service remain the priority.
* Be aware of confidentiality in all aspects of the role.
* Assist with the continuing development and maintenance of the Guidance Manual for the administration team.
* Use the OH electronic operating system; Cohort/Cority to access health records and other IT systems such as PowerBI, and Teams.
* Undertake other duties appropriate to the grade and character of work as may be reasonably required, including specific duties of a similar or lesser graded post.
* Ensure the Business Continuity (Emergency contact details) are updated as required.
* Manage and save relevant documents on Teams channels as appropriate.
* Ensure all relevant training modules for the teams NCALT are completed as required.
Skills & Experience
QUALIFICATIONS:
* Educated to GCSE level standard and or relevant qualification/s.
KNOWLEDGE, SKILLS & EXPERIENCE:
* Demonstrate knowledge of working in an administrative role.
* Demonstrable knowledge of good working practices and administrative procedures.
* Good knowledge of Microsoft Office, Outlook, Word, Excel, Teams, Office 365 and OH databases.
* Good interpersonal and communication skills, in order to deal courteously and effectively with all queries and using sensitivity and tact with confidential issues.
* Good customer service skills.
* Good written communication skills with the ability to check records and correspondence.
* The ability to gather statistical information and present it in a relevant format.
* Strong attention to detail and accuracy.
* The ability to work calmly under pressure and respond flexibly to changing and sometimes challenging demands.
ADDITIONAL REQUIREMENTS:
* Experience of working in a medical setting or similar practice and/or a public sector body.
Why Work With Us?
Policing is an exciting 24/7 business and we all have commitments outside work. We’re invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part-time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public.
We take pride in looking after our people and offer a variety of benefits:
* Career progression
* Contributory pension scheme (LGPS)
* Generous annual leave allowance
* Discounts for everyday spend
* On-site gyms and a range of sports clubs
* Generous and supportive parental leave
* Financial and mental wellbeing guidance and support
* Discounted contributory healthcare scheme
Diversity Statement
We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service.
We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.
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