Join a Thriving Mortgage and Protection Brokerage Team in Crawley Are you ready to take your career as a Mortgage and Protection Broker to the next level? This is your chance to join a highly reputable and supportive brokerage that offers incredible earning potential, flexible working options, and a positive, team-oriented culture. About the Company Our client is a well-established and respected mortgage brokerage known for their exceptional customer service and strong client retention. Located in Crawley, their office serves as a hub for a wide variety of cases, from first-time buyers to complex buy-to-let and self-employed clients. With a robust network of leads from estate agents, accountants, walk-ins, and a retained client base, this company ensures their brokers are set up for success. About the Mortgage and Protection Broker Role As a Mortgage and Protection Broker, you'll manage the entire client journey, from initial contact to completion, with the support of experienced administrators and compliance professionals. This is a role that thrives on delivering a personal, hand-holding service to clients, ensuring they feel supported every step of the way.The office environment is lively, collaborative, and welcoming, with plenty of face-to-face client interaction. Flexibility is offered for the right candidate, including tailored working arrangements for parents. Mortgage and Protection Broker Key Responsibilities Provide expert advice on mortgage and protection products tailored to client needs. Handle a diverse caseload, including complex cases such as buy-to-let and self-employed applicants. Build and maintain strong relationships with BDMs to secure exceptional outcomes for clients. Work with leads from various sources, including estate agents, accountants, and walk-ins, with a high first-appointment conversion rate. Participate in monthly team events and contribute to a positive, collaborative workplace culture. The Mortgage and Protection Broker Package Basic Salary : £30,000 Commission Structure : £3k - £6k: 15% £6k: 30% Annual bonus of 3% once you bank £134k Brokers banking on average £150k Flexible working options (including adjusted schedules for working parents). Leads provided from a variety of reliable sources. Administrative and compliance support, with two dedicated case managers. Calm app subscription to support your well-being. Opportunities for professional development and progression. Mortgage and Protection Broker Skills and Experience Required Proven experience in mortgage advising, ideally within a brokerage setting Exceptional customer service skills, with a personable and friendly approach. Ability to manage complex cases and provide tailored solutions. Strong relationship-building skills, particularly with BDMs and industry professionals. Highly motivated, team-oriented, and goal-driven. Why Apply? This is more than just a job; it's an opportunity to thrive in a company that truly values its team. The role offers the perfect balance of challenge and reward.Plus, you'll benefit from a collaborative team culture, monthly socials, and resources to help manage your role.