Our Benefits
* Share Options (EMI) scheme
* 25 days annual leave, plus flexible bank holidays and the opportunity to buy additional days
* Enhanced workplace Pension scheme - opt in salary sacrifice scheme
* Life Insurance (3x annual salary)
* Employee Assistance Programme (EAP) and workplace wellbeing initiatives
* Private Healthcare cash-back scheme
* Flexible working hours and location, open to part-time/ condensed hours
* Flexible benefits, such as: Cycle to Work, volunteer days/ opportunities and charity events
* Enhanced parental leave packages and enhanced sick pay
* Training and development opportunities
* Engagement and celebration activities – anniversaries, birthdays, team building, company-wide events
Role specifics
* Salary: £90,000
* Reporting to: Chief Technology Officer
* Key stakeholders: Executive team, Tech team, Customer Success, Professional Services
* Organisational Framework Level: 4 Senior Manager
About you/ Job Summary
As the Head of Product for a scaling B2B SaaS software provider, you will lead and develop the product team through a new growth phase. Reporting to the CTPO, and working closely with cross-functional teams, the role ensures that Clue develops and delivers the right product for our business, customers and target market enabling the business to sell the product. You will be responsible for setting, overseeing, and managing every aspect of the product development lifecycle and communicating our roadmap both internally and externally. You will be very structured in your approach to decision-making using data as a bedrock and being a hands-on Product Manager for parts of our roadmap.
Key Accountabilities
Determining the right product for the business
* Researching and gathering insights across the market, customers, competitors, and product usage.
* Identifying and analysing attractive market segments and developing propositions, positioning business cases to exploit the chosen segments.
* Be responsible for the product direction, strategy, roadmap, and pricing.
Helping the business to build the product
* Work closely with the technology team to ensure the roadmap is consistently delivered in the most reliable, timely, and effective way.
* Work closely with the internal stakeholders and experts to best utilise the available knowledge whilst challenging and bringing new ideas and approaches.
Helping the business to deliver the product
* Be responsible for product launches and promotional activities to build momentum internally and externally to the business.
* Work with sales, marketing and customer success teams to ensure enablement and alignment for target markets, go-to-market strategy, product positioning, key benefits and sales tools.
* Provide suitable product training and content to ensure Clue team members can speak confidently about our products within their roles.
Key role measures
* Deliver to Product roadmap
* Product usage
* Product ARPU
* Product NPS
Experience and skills
Our ideal candidate would have experience in the following areas:
* Strong full lifecycle product management experience in a B2B SaaS software environment.
* Experience of making ‘good’ commercial decisions based on market, customer and competitor analysis, and strong experience prioritising a roadmap based on logical reasoning.
* Experience in a small, medium, or scaling environment.
* Experience leading a small team, including coaching and mentoring product owners, product designers and product managers.
* Strong experience creating structure and process, creating a high-performing product environment.
* Strong stakeholder management and influencing skills, with the ability to articulate logical arguments.
Diversity, Equity and Inclusion
If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway and tell us more about yourself. You may be just the right candidate for this or other roles.
We believe that seeing the world from all sorts of angles makes life better for all. We want you to know that the things that make you an individual, like your identity, age, ethnicity, religion, ability and background, are things that we choose to celebrate and support.
We are a scale-up company, and as we continue to grow, we are passionate that having a diverse, inclusive and authentic workplace will remain at our core. We are creating an inclusive environment where our people can thrive.
Our values are aligned and at the heart of everything we do. We are respectful, united, rigorous, relentless and ethical.
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