Automotive Warranty Advisor
Location: Outskirts of Ely, Cambridgeshire
Hours: Full time, Monday to Friday 8am - 5:30pm
Salary: GBP30,000 - GBP32,000
An exciting opportunity has become available for an Automotive Warranty Advisor to join a forward-thinking and leading automotive company. As an Automotive Warranty Advisor, you will provide aftercare support to customers to help solve technical problems and provide advice and support. You will have come from an automotive mechanical background, having worked as a vehicle technician, and will possess a good level of administration skills from progressing into a service role. You will also provide a high level of customer service via phone and email.
Job Duties:
1. Joining a team of 4 advisors to help provide support to customers nationally and internationally.
2. Using your mechanical knowledge, provide customers with technical advice and support on products.
3. Help provide solutions to customers and arrange for a pickup if the product needs repairing or is faulty.
4. Providing answers to customers once the mechanical team has found the issue with the product and advising the next steps.
5. Creating warranty reports and managing the full process.
6. Amending and creating invoices to send to customers.
7. Answering the phone and managing a busy inbox.
What we are looking for:
1. Previous experience of working within the automotive industry.
2. Mechanical knowledge and experience.
3. Excellent communication, verbal and written.
4. Administrative skills.
5. IT skills using MS Office packages.
6. Team-oriented.
So, are you ready for your next job? Hit the apply button today!
If you have not received a response within 3-5 working days, unfortunately, your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.
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