The Opportunity
The Global Finance Modernisation (GF Mod) Market Change Lead is responsible for developing and implementing change management strategies and plans that maximize employee adoption and usage. The GF Mod Market Change Lead focuses on preparing, supporting, and equipping people to adopt and use changes to business processes, systems and technology, job roles, organization structures, and more. The goal of the GF Mod Market Change Lead is to drive faster adoption, higher utilization of changes, and proficiency with the changes that impact employees' daily work.
What will my accountabilities be?
* Leverage a Change Management methodology, process, and tools to create a strategy to support adoption of the changes required by a project or initiative.
* Enable the design, development, delivery, and management of key communications.
* Conduct impact analyses, assess change readiness, and identify key stakeholders.
* Provide input, document requirements, and support the design and delivery of training programs.
* Identify, analyze, and prepare risk mitigation tactics.
* Evaluate and ensure user readiness.
* Define and measure success metrics and monitor change progress.
What Team will I be a part of?
You will be part of the UK&I Change team. This small but hugely important team connects people across our business to focus on delivering the right projects, in the best way, to achieve our business goals. It proactively and independently challenges and innovates, working diligently to improve the way we work and deliver change as a business.
In this role, you will also dotted line into a Global Change Team who are accountable for the full Global Finance Modernisation Programme, of which the UK&I is one market. This team will lead the Global Change methodology, for which you will localize for the UK&I.
Who are my customers?
Your customers are wide and varied:
* Head of Project Delivery
* Change Director
* Tech & Change VP and Chief Transformation Officer
* The Change Team
* GF Mod Programme Sponsors
* GF Mod recipients will vary from restaurant crew to specific functions.
* Suppliers and partners.
* Global Change Management Lead.
* UK&I Executive Team.
* UK&I Leadership Team Franchisees.
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