Main area: Grade Band 4
Contract: Fixed term: 12 months (With a view to becoming substantive at the end of the 12 month period.)
Hours: Part time - 18.75 hours per week (Flexible to meet the needs of the service between Monday to Friday)
Job ref: 436-7040636
Employer: Birmingham and Solihull Mental Health NHS Foundation Trust
Employer type: NHS
Site: Small Heath Health Centre
Town: Birmingham
Salary: £26,530 - £29,114 per annum, pro rata
Salary period: Yearly
Closing: 06/04/2025 23:59
Interview date: 16/04/2025
Band 4 Medical Secretary - East NMHT
Please note that this post may close earlier than the indicated closing date if a sufficient number of applications are received.
Job overview
To provide a professional secretarial service to the Consultant Psychiatrist and members of the NMHT, assisting them in achieving their objectives, organise their workload and to liaise with all relevant and appropriate services. Reliable data entry into the GP PAS system such as Care First/SystemOne/Emis and / Rio computer systems will be required ensuring a full and effective clinic system is in operation, receiving all visitors, Staff, Patients and GP’s telephone calls in a polite, friendly & courteous manner.
Main duties of the job
The post holder will be responsible for undertaking a wide range of administrative and secretarial duties, which include:
1. The receipt of all correspondence, booking of new patient appointments, attendance at MDT weekly meetings.
2. The audio transcription and text processing of clinical letters, report and other correspondence as required by the medical team.
3. To act as a focal point of contact and be responsible for the dissemination of information, messages and enquiries for the medical team, liaising with multidisciplinary team members, other health professionals and staff within the Trust, GP’s, Social Workers, Service Users, Carers and any other appropriate external agencies.
Working for our organisation
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.
Detailed job description and main responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We are unable to support applications from job seekers who require sponsorship to work in the United Kingdom (UK).
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
Person specification
Training and Qualification
* Minimum GCSE Grade C or equivalent
* NVQ level 3 Business Administration
* RSA Work Processing Level III or equivalent
Knowledge and Experience
* Significant admin/secretarial experience working in a health or equivalent environment
* Significant experience of Microsoft Office packages including Word/Outlook/Excel/PowerPoint/Publisher
* Experience in working with people who suffer with Mental Health issues
Skills
* Excellent written and verbal communication skills
* Experience of dealing with a range of disciplines and agencies
Personal Qualities
* Adaptability/flexibility and ability to cope with change
* To be empathetic to client needs and communication barriers
Our Trust is committed to treating individuals fairly and ensuring they have the same opportunities to fulfil their potential, even if this means doing things differently for different people sometimes. We are working hard to ensure our workforce reflects the diversity within Birmingham and Solihull and that our services meet the needs of all diverse service users and carers.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice pre-employment checks will be undertaken before any appointment is confirmed. As part of the selection process you may be required to undergo a Disclosure and Barring Service (DBS) check, however all cases of criminal record history are dealt with on a case by case basis.
Please note, if applicable for your role you will be required to cover the cost of your DBS certificate. This will be deducted from your salary over 3 months. You will also be required to sign up to the DBS Update Service before commencement with the Trust. The Trust will reimburse this. You will be contractually obliged to maintain your subscription.
All successful applicants will be required to complete the Trust’s induction programme. The Fundamental (Statutory and Mandatory) training will be in an e-learning format. You will be required to complete training modules online (approx. 9-14 hours depending on post) by the end of your second week with us.
If you are successful at the shortlisting stage of the recruitment process we may contact you via email to advise you of the interview details. Please ensure you access your email account from which you applied regularly once the position has closed.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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