Sales Assistant (6hrs) - Hotel Chocolat
Department: Hotel Chocolat
Employment Type: Permanent - Part Time
Location: Guernsey
Description
*This role is specifically for Saturdays**
**Candidates must be 18+**
Hotel Chocolat has built a strong position as the UK’s favourite premium chocolate brand. We offer a range extending from luxury giftable chocolates to alcohol and our pioneering drinking chocolate system; the Velvetiser. Our mission is to make people happy through chocolate. Customers, colleagues, cacao farmers and suppliers can all benefit from the success we make together. We’re looking for a passionate, enthusiastic, and guest-focused Sales Assistant to join our team. You’ll engage with our guests to showcase our products in a warm and personable manner ensuring that an amazing experience is delivered through excellent product and brand knowledge.
Purpose
* Welcoming our customers and providing excellent service during their visit.
* Till and queue management, including processing transactions, refunds, and exchanges at the till and responding to customer feedback.
* Learning about our range of products, including how we sell, how we grow cocoa and manufacture our products, allergens, and our commitments to sustainability and ethics.
* Running tasting sessions and demonstrations of products.
* Working with the team to support deliveries and stock, ensuring the delivery area is kept clear and tidy in line with our health and safety guidelines and maintaining the appearance of the store.
Key Accountabilities
You don’t need to have retail experience to work here; however, we do ask that during your time with us, you commit to being a true brand ambassador and support where you can for the success of the store and your team.
At Hotel Chocolat, we treat each other with respect, equality, and grace. Our mantra? Be brave. Be kind.
Benefits
* Attractive Salary
* Discount card for all our brands with a secondary card holder.
* 20 days holidays (pro-rata) increasing with length of service
* Opt-in Contributory Pension Scheme
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