Contract Manager
Reporting to: Head of Category
Dept/Pillar: People and Professional Services
Hours: 37 (potentially flexible)
Grade/Salary: From £51,721 (dependent on experience)
Contract Type: Permanent
Vetting Level: NPPV 3 & SC
Role Overview:
An integral role within the BlueLight Commercial team, developing strategic supplier relationships and leading contract management activities within the People and Professional Services Category. This is an agile role leading on the management and continuous improvement of key national frameworks within the category. Working closely with the Head of Category to manage and embed effective Strategic Supplier Relationship Management across a national category portfolio, developing sustainable strategies that deliver value for money and meet the demands of modern ‘BlueLight’ customers, such as policing.
Leading on key contract and supplier management meetings and supporting the identification and effective management of contract and supplier risk. Being responsive to stakeholder needs is key, offering pragmatic solutions while developing and nurturing effective networks to exert a positive influence on behalf of BlueLight Commercial. The role will also support national project work, working with key internal and external stakeholders across the portfolio to support commercial decision-making.
This role is as much about personal qualities as it is about contract management expertise. Calling on influencing and collaboration skills to encourage and effect cultural change. A trusted and dedicated ‘advisor/expert’ who can establish positive working relationships with a range of internal and external stakeholders, including suppliers, Heads of Service, the College of Policing, and Commercial Leads.
My Responsibilities and Accountabilities:
1. Delivery of Commercial work – including commercial vision, commissioning strategies, sourcing, strategic supplier relationship management, and contract management.
2. Developing and setting the strategy for commissioning and contract management for a specific portfolio of spend which will deliver the best commercial outcomes for policing and partners, requiring a high level of commercial acumen.
3. Working collaboratively with internal and external stakeholders to develop and implement contract management and commissioning strategies that include commercial and demand profiles and embrace market trends and innovations.
4. Developing strategic relationships with suppliers to ensure effective delivery of goods and services and to support continuous improvement and innovative contract solutions.
5. Leading and supporting contract management activity across complex national contracts and commercial arrangements, ensuring that savings opportunities are identified, tracked, and delivered.
6. Contributing to the preparation of strategic plans, making recommendations for action to stakeholders, to ensure adherence to procurement legislative and regulatory requirements.
7. Working with financial processes and tools to evaluate options and ensure financial information and data are accurately reflected in commercial plans.
8. Working effectively with suppliers and stakeholders to develop positive contract performance measures to drive value and maintain effective service delivery, ensuring that strategic aims are met.
9. Providing expert advice on contract risk management and delivering plans/strategies to manage identified risks.
10. Promoting and implementing common standards and processes. Proactively driving a consistent approach, enabling process standardisation across police forces, promoting a radical cost-effective commercial offering.
11. Ensuring adherence to legal, regulatory, and security requirements in service delivery and building diversity, equality, and social value considerations into plans.
Stakeholders & Relationships:
1. Creating effective relationships with key stakeholders and partners (internally and externally) to ensure that the activities and initiatives of BlueLight Commercial are valued, understood, and embraced.
2. Supporting team members and stakeholders to develop capability and capacity across the contract management and commissioning activity, including where necessary developing and delivering training packages.
3. Managing relationships with professionalism to influence and facilitate commercial cultural change across a diverse landscape of stakeholders, to deliver value for money and sustainable outcomes.
4. Mentoring and coaching teams and colleagues, contributing to a high-performing culture and an environment of continuous improvement.
Qualifications & Accreditations:
* CIPS qualified to Level 4 and/or a minimum of 3 years’ experience within a commercial environment (i.e., commissioning, procurement, contract management).
* Willing to work towards achieving Government Commercial Function (GCF) accreditation to Commercial Lead level.
Experience & Knowledge:
* Substantial experience in a senior commercial or relevant technical role in either the public or private sector.
* Experience of successfully managing strategic commercial relationships with key suppliers and major contractors.
* Excellent knowledge of strategic procurement processes and contract management.
* Demonstrable experience of budget and resource management and contributing to financially related decisions on high-level spending with excellent end-to-end project management skills.
* Demonstrable commercial awareness and acumen, including an understanding of supply market dynamics and the influence of procurement and service delivery models on those markets relating to their portfolio of spend categories.
* Experience in sourcing, implementing, and managing new contracts and ways of working, including change management models.
* Proven success in leading effective contract management processes in an operational setting.
* Successful leadership and team management experience.
Skills:
* Excellent interpersonal & communication skills (including building and managing credible and positive working relationships with colleagues, stakeholders, and partners).
* Negotiating and influencing in a positive manner to achieve positive outcomes.
* Leading and promoting innovation, new ways of working, and collaboration across a wide range of stakeholders and teams.
* Numerate and analytical, able to assimilate and apply new techniques and knowledge quickly to deliver insights and solve problems.
* Able to identify risks and understand risk management, anticipate issues and create innovative, commercially astute solutions to resolve problems in relation to project or service delivery.
Personal Qualities:
* Resilience, viewing challenges as opportunities to learn and being aware of self and others.
* ‘Natural’ leader – innate capacity to lead and manage people to achieve collective goals.
* Role models a positive, can-do attitude with a continuous improvement mindset.
* Performance-oriented.
* Commercially and financially astute in business.
* Committed to professional development and willing to complete supported training.
* Agile and flexible.
Our Values:
* Be the best
* Be responsible
* Be a team
* Be open
* Be the difference
Equality, Diversity and Inclusion:
We foster a work environment that is inclusive as well as diverse, where our people can be themselves. We value every idea and perspective towards helping us to evolve and innovate.
What We Offer - Total Rewards Package:
* Starting salary £51,721 p.a. (DOE)
* Quality equipment for successful remote working, laptop, mobile phone, monitor, chair & desk, and a Welcome ‘kit box’
* 12% employer pension contribution
* Support for your development for your role and future career development (a framework to achieve this)
* Pension salary sacrifice scheme
* Life insurance 4 x salary
* 28 days annual leave (rising on service)
* Birthday Leave (1 x extra day per year to be used in birthday month)
* Paid bank holiday leave
* Occupational sick pay
* Wellness – free vouchers for eye test and flu jab
* Employee Assistance Programme for health and wellbeing
* 1 x annual professional subscription
* Learning Management System – access to free training & e-learning (more than 80,000 learning resources)
CLOSING DATE: Wednesday 20th November 2024
POTENTIAL INTERVIEWS: week of 1st December 2024
* Please let us know confidentially if you require any adjustments in order to participate fully in our recruitment experience, this can be prior to applying or when you apply.
The legal bit:
The successful applicant will be subject to pre-employment checks including medical screening and vetting (carried out externally NPPV3) due to the nature of our business this is important. As standard you will need to satisfy:
* Employment eligibility check (right to work in the UK)
* Residency qualification (meaning you must have a 5 year 'checkable history' in the UK, ideally you have been and you are a resident in England or Wales for the last 5 years).
* Employment references (last 3 years or educational/personal reference where applicable)
*NPPV3: Vetting process | Warwickshire Police
This level of vetting grants the applicant unsupervised, unrestricted access to police premises and systems and could include those working in areas where the police roles have been identified as designated posts. NPPV3 allows access to classified police material or information up to SECRET and occasional access to TOP SECRET. Clearance at SC level, sits alongside NPPV3 allows applicants access to a higher level of secure information and systems.
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