The Programme Manager is the Head of the Activity & Residential Departments & the main duties include ensuring the delivery of high-quality activity and excursion programme, accurately administer rooming and meal requirements and that all staff members have been properly inducted and are prepared and present for all duties. They must ensure that the programme is enjoyable and delivered safely. They will lead regular meetings with the Team to discuss client feedback and adjust the programme if necessary.
The Programme Manager will ensure all policies are being followed, focusing on H&S, Safeguarding and Risk Assessments. They will support the Team Leaders to leading the Activity & Welfare Leaders in delivering the social programme, looking after students’ wellbeing, and conducting room checks.
The Programme Manager must also maintain accurate administrative records (registers, rotas, incident reports, regularly updated risk assessments and programmes) and will work closely with the Centre Director to liaise about the stock of activity material, centre-hired items, and the return of all unused stock. They will also liaise with the host college or university staff to ensure that facilities are booked and ready. The Programme Manager is responsible for the set up and closure of the centre and must assist with the day-to-day running of the centre. In the Absence of the Centre Director, they will act as the DSPOC.
ESSENTIAL CRITERIA
* Strong communication & leadership skills
* Strong organisational, IT & administrative skills
* Ability to motivate and enjoy working with large groups of students.
* Resilient with a solution focused approach when problem solving.
* High Level of Professional conduct
* Ability to create and sustain working relationships with students.
* Eligible to work in the UK and 18 years old or over.
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Ardmore Language Schools, an Active Learning Group brand, is committed to safe practice in recruitment and selection that includes consideration of issues regarding child protection, safeguarding and promoting the welfare of young people. All staff will be expected to complete an enhanced DBS check if they are not already on the DBS Update Service and supply us with references.
We strongly believe in respect and equal treatment for all persons regardless of race, religion or belief, ethnic origin, marital status, civil partnership status, colour, nationality, gender, age, sex, sexual orientation or physical ability. We insist that this respect is applied in every aspect of our business and in how we conduct ourselves.