Our client, an Independent ABTA Travel Agency and Coach Tour Operator, requires an Office Manager to support and manage the Travel Consultants in their busy sales office located in Bognor Regis.
To be considered for this role, you must have a travel agency management background and enjoy the training and management of others, as well as selling to customers.
You must be able to work well under pressure as the office is very busy with walk-in customers, online, and phone enquiries.
Responsibilities:
1. Provide the highest level of customer service at all times.
2. Have great attention to detail and a flexible manner.
3. Maintain a good telephone manner with the ability to handle issues and complaints.
4. Provide the Managing Director with a travel agency activity overview.
5. Sell coach holidays, day excursions, cruises, package holidays, and manage associated administration.
6. Schedule rotas for workers within the business.
7. Manage day-to-day operations and address work-related issues.
8. Liaise with cruise lines to arrange promotions, visits, and attend conferences and events representing the business.
9. Possess a good level of computer skills and the ability to use multiple systems simultaneously.
Working Hours:
40 per week, including alternate Saturdays.
Salary:
Starting around £32K (dependent upon experience).
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