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iCare24 Group is retained and hiring for a dedicated mental health care home committed to providing high-quality, person-centered care to individuals with complex mental health needs. Our goal is to support residents in achieving independence, dignity, and improved well-being in a safe and nurturing environment.
Job Summary:
We are seeking an experienced CQC Care Home Manager to lead our team and oversee the daily operations of our mental health home in Birmingham. The ideal candidate will be responsible for ensuring compliance with CQC regulations, managing staff, and delivering outstanding care to our residents. This role requires a strong leader with a passion for mental health care, operational excellence, and a commitment to continuous improvement.
Key Responsibilities:
Regulatory Compliance & Governance:
1. Ensure full compliance with CQC standards and regulations.
2. Maintain high-quality care standards and implement best practices.
3. Prepare for and manage CQC inspections and audits.
4. Keep up to date with changes in legislation and ensure compliance.
5. Oversee the daily operations of the care home, ensuring efficiency and effectiveness.
6. Manage budgets, financial planning, and resource allocation.
7. Monitor occupancy levels and ensure the home operates at full capacity.
8. Implement policies and procedures that align with company and regulatory guidelines.
9. Recruit, train, and mentor staff to ensure a high-performing team.
10. Conduct regular supervision, appraisals, and performance management.
11. Foster a positive work culture that encourages staff retention and professional growth.
12. Ensure adequate staffing levels and workforce planning.
Resident Care & Safeguarding:
1. Develop and implement personalized care plans for residents.
2. Ensure residents receive high-quality, person-centered support tailored to their mental health needs.
3. Promote a safe, therapeutic, and supportive environment.
4. Act as the Designated Safeguarding Lead, ensuring all safeguarding policies are adhered to.
Stakeholder Engagement & Communication:
1. Build and maintain strong relationships with residents, families, healthcare professionals, and external agencies.
2. Work collaboratively with mental health professionals, social workers, and commissioners.
3. Provide regular updates and reports to senior management and regulatory bodies.
Key Requirements:
1. Registered Manager qualification (Level 5 in Leadership & Management in Health and Social Care) or willingness to work towards it.
2. Proven experience as a Registered Care Home Manager in a mental health setting.
3. Strong knowledge of CQC regulations and compliance.
4. Excellent leadership, communication, and organizational skills.
5. Experience managing budgets and financial operations within a care setting.
6. A compassionate, resident-focused approach to care.
7. Ability to manage complex cases and respond effectively to challenging situations.
8. Enhanced DBS check (required prior to employment).
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Health Care Provider
Industries: Staffing and Recruiting and Hospitals and Health Care
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