Job Description
Role: Customer Service Advisor
Rate: £25,000 - £30,000
Duration: 6 month to full time
Location: Newcastle – NE27 0BY
Job Description:
Do you want to work for a company who delivers excellence for our Customers and Colleagues?
A company who focuses on our new core values:
* Deliver
* Collaborate
* Community
* Care
* Do the right thing
We have a long-established partnership with a Major UK High Street Bank, where we manage their personal lending business. We provide support to customers, calling us with enquiries and requests about their loan account.
We are looking for colleagues to join our team of Customer Service Advisors putting our customers at the heart of everything we do every day. Is that you?
* Do you have a passion for helping make things simple and easy for customers?
* Do you enjoy getting your teeth into supporting with more complex requests that may need teamwork with colleagues from other areas?
* Do you get satisfaction from knowing you’ve helped achieve the right outcome for a customer, and even better getting it right first time?
Then this is a role you will be interested in.
What are we looking for in our Customer Service Advisors?
1. S...