Job Title: Field Support Engineer (Electrical & Mechanical) – Ballistic/Impact Testing
Location: London, UK
Employment Type: Full-Time
About the Company:
A global leader in providing technical consultation and solutions for leading laboratories, research facilities, and universities. With over 20 years of expertise, the company takes a customer-centric approach, working closely with clients to understand their needs and deliver tailored solutions. A commitment to innovation and precision has made it a trusted partner in the industry.
Role Overview:
Seeking a highly motivated Field Support Engineer with expertise in both electrical and mechanical systems. This role requires hands-on troubleshooting, strong problem-solving skills, and the ability to work independently in ballistic and impact testing environments. The ideal candidate will have a technical background, a passion for fieldwork, and a customer-focused mindset. This position involves worldwide travel to support installations, maintenance, and training at client sites.
Key Responsibilities:
* Conduct pre- and post-sale site surveys, identifying and mitigating potential project risks. Document findings with detailed reports and photographs.
* Install, maintain, troubleshoot, and repair complex equipment and systems.
* Train customers on the operation and maintenance of installed equipment.
* Diagnose and resolve electrical and mechanical issues on-site.
* Collaborate with clients and internal teams to ensure successful project execution.
* Prepare technical reports and documentation after service visits.
* Travel frequently across the UK and internationally as required.
Qualifications & Skills:
Required:
* Proven experience in a field-based engineering role.
* Strong understanding of electrical circuits, mechanical systems, and diagnostic tools.
* Ability to read and interpret technical drawings and schematics.
* Excellent problem-solving and communication skills.
* Valid UK driver’s license and passport with no travel restrictions.
Preferred:
* Experience with velocity measurement systems.
* Background in ballistics or impact testing.
* Degree or diploma in Electrical, Mechanical, Mechatronics, or Ballistics Engineering.
Work Environment & Physical Requirements:
* Combination of office, production, and field environments (including exposure to loud noises and bright flashes).
* Ability to stand, walk, sit, climb, and kneel as needed.
* Must be able to lift up to 20kg.
* Travel may involve long-haul flights and extended periods away from home.
What’s Offered:
* Competitive salary and benefits package.
* Opportunities for career growth and professional development.
* A dynamic and supportive work environment with cutting-edge technology.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Engineering, Manufacturing, and Quality Assurance
Industries: Engineering Services, Engines and Power Transmission Equipment Manufacturing, and Military and International Affairs
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