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Digital support apprentice

Irvine
s1jobs
€10,000 - €40,000 a year
Posted: 6h ago
Offer description

Employer description:
We invest in our people, technology and equipment. As an independent, financially secure business, we continually invest in resources to ensure we maintain our high standards.

We recognise the talent, commitment and hard work of our people, and provide opportunities for training, development and career progression at all levels in the business, from apprentices to highly skilled, experienced landscapers.

Overview:
An exciting opportunity has arisen to join the John O'Conner team working in a busy and varied role learning all aspects of system management and admin on our contract. As an apprentice, you’ll be responsible for maintaining system management and providing admin support to the wider business. You’ll become a key part of the success of the business and be important to what is a small office team.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Location: 1 Arkwright St North, Irvine, KA11 4JU

Key Responsibilities:

1. Managing our suite packages, becoming a systems expert with our CRM System - customer care.
2. Processing sales orders through SOP sales system, quoting jobs and invoicing.
3. Updating Ops portal shared drive, where all operations data in the field is stored.
4. Liaising with stakeholders and updating records correctly.
5. Maintaining Asset manager vehicles system, ensuring machinery and vehicles are up to speed.
6. Using Excel spreadsheets to update job sheets.
7. Providing customer support via Microsoft Outlook.
8. Using Microsoft Word and other MS packages.
9. Handling phone calls and general customer care.

What we are looking for:
Skills and qualities:

1. Excellent attendance
2. Flexibility to take on different jobs daily
3. Good communication and customer service
4. Good attitude and willingness to learn/develop

The successful apprentice will, in time, have the opportunity to progress to office manager.

Working week:
9am - 5pm,
Monday to Friday,
40 hours per week.

Salary:
£16,000 per annum.

Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one-to-one support.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work-based qualification at the same time, APPLY NOW!

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