F & B Supervisor Moxy & Residence Inn Slough, SL1 1GZ We can offer you a great opportunity to learn and grow as the newest member of our Food & Beverage team We at Cycas Hospitality have a team of dedicated crew members that get to be their true selves so that they can deliver POSITIVELY OUTRAGEOUS service We put people at the heart of everything we do and are looking to recruit a dynamic, confident, and ambitious new Food & Beverage Supervisor for our fabulous Moxy and Residence Inn Slough We are the first dual branded property in Slough; 2 hotels operating in 1 building Residence Inn by Marriott is an extended stay brand whereby our guests stay for longer periods of time. It is up to us to make them feel at home with our family of associates All rooms are suites with more living and working space, than you would find in any other hotel room, including a fully equipped kitchen in every suite Our guests (the Maximisers) want to Maximize their stay and we are here to help them do that, by offering grocery services, complimentary daily breakfast and of course all the places to be in Slough, London, Windsor and surroundings ATTHEMOXY we created a free-spirited place where our guests can do all that crazy stuff they would never think of doing at home, together with likeminded spirits they had otherwise never met, that is why we call them our Fun Hunters The Wi-Fi is speedy, and the cushy beds are freshly made, but more importantly, the bar is always open and ‘the crew’ is always on duty to serve. Our crew can do it all Bartender, greeter, front desk attendant, speedy internet surfing problem solver… all you, all of the time. At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun. If you have an inner drive to love what you do – and do it well - and you strive to provide the best purposeful hotel experience for the most selective of smart self-reliant business travellers, then please read on as you’re somebody we want within our Moxy and Residence Inn team. YOUR CORE PURPOSE WILL BE: Deliver F&B service of a high standard and in accordance with departmental standards and procedures. Develop departmental standards and procedures to promote sales and beverage creativity and profit. Delivers daily briefings and attends other food and beverage meetings as scheduled. Prepares for service by ensuring the departments equipment are clean, outlet is ready for service and guest comfort. Carries out effective service by ensuring all staffs are aware of their roles and responsibilities. Take appropriate action to resolve guest complaints and concerns. Train food and beverage assistant in basic beverage knowledge and beverage service. Complete spillage report and submit to line manager at the conclusion of each shift. Assist F&B manager to source and review entertainment as appropriate. Design promotional material which is aimed at increasing revenue, covers and profit for bar with the approval of line manager. WHAT YOU SHOULD BRING: Previous experience within a similar role within a hotel environment Strong background in food and beverage outlets, restaurants. Strong communicator and team management skills Organizational skills with ability to meet deadlines Ability to work in a dynamic, fast moving, and demanding environment IT Literate Fluency in English EXCELLENT COMPANY BENEFITS Competitive Salary and package Exclusive employee discounted rate to Cycas hotels Continuous paid Training and Development opportunities Free Healthcare plan Cycas Hospitality is a gift for any hospitality professional. Over the past 13 years we have created an innovative hotel management company. Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you. All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.