Description
Job Description & Person Specification >
We are excited to share an opportunity for an enthusiastic individual who is committed to motivating and supporting our passenger assistants to join us as a Passenger Assistant Supervisor. This role is being offered initially on a 6 month fixed term contract.
In this role, you will be responsible for leading, managing, and delivering a high-quality passenger transport service. As Passenger Assistant Supervisor, you will:
* Ensure that passenger assistants have completed all the necessary training to undertake their role.
* Undertake supervision sessions, either individually or in groups.
* Carry out planned observational visits on routes if required.
* Safeguard the service users, along with others such as health and safety.
The successful candidate will bring:
* Experience of management and supervision, including dealing with complex staffing issues.
* Experience of communicating with a wide range of people to deliver services.
* Knowledge of health and safety and risk assessments.
Your work as a Passenger Assistant Supervisor will play a crucial role in improving outcomes for our young people. By working collaboratively with a wide range of teams, including home to school transport officers, the learning academy, and human resources, you will build on each other's expertise to make a positive impact on the community.
You'll be part of a service underpinned by a career-defining Learning Academy. From the day you join us, you can expect to receive high-quality training to boost your knowledge, skills, and professional development. The Learning Academy prides itself on being there for all children’s services colleagues at every level. We are delighted to work in partnership with South Devon College and The Open University to offer apprenticeship opportunities such as the Social Work Degree Apprenticeship and Working with Children, Young People and Families. Come and see for yourself – meet us and we will introduce you to people just like you who have benefited from the opportunities we offer. If you are thinking about it, don't hesitate, pick up the phone or hit the keyboard. You have nothing to lose!
If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/council/jobs/job-descriptions/passenger-assistant-supervisor/
This post meets the requirements for an Enhanced Criminal Record Check. This will show spent and unspent convictions and adult cautions which have not been filtered in line with legislation, plus any information held by local Police that is considered relevant to the role.
This position is for a fixed term of 6 months from the start date.
For an informal chat please contact Sue Mills on 01803 208100 or susan.mills@torbay.gov.uk.
Interviews are expected to be conducted during the week commencing 21st April 2025.
Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.
Skills
Essential:
* Ability to write complex reports/ user guides etc. clearly and concisely, pulling together information from a variety of sources.
* High standard of IT skills (competent with word processing, spreadsheets, complex databases and case recording systems).
* Ability to interpret and apply legislation/regulations.
* Ability to explain and advise on policies and procedures.
* Ability to monitor financial data.
This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
Knowledge
Essential:
* Knowledge of management and leadership practices.
* Knowledge of health and safety and risk assessments.
* Knowledge of services delivered within Children’s Services.
* Thorough understanding of the principles of safeguarding children with special educational needs and/or disabilities.
Experience & Qualifications
Essential:
* Educated to A Level / Level 3 standard or relevant experience.
* Experience of management and supervision, including dealing with complex staffing issues.
* Proven experience of communicating with a wide range of people to deliver services.
* Producing and presenting reports for wide ranging audience.
Please review the available pages within the careers site .
A list of employer benefits can be found here .