We are looking for a talented Manager to lead our Eastbourne Shop, working flexibly across the seven-day trading week. Learn more about the general tasks related to this opportunity below, as well as required skills. You should have a commercial or charity retail background and be committed to providing a source of income for Demelza Hospice Care for Children. You need to be enthusiastic, passionate and driven to ensure every customer and donor receives the best possible customer service and experience. As the Manager, you will be responsible for the day to day running of the shop. Working on the sales floor alongside your team, you will keep customers and donors happy, and deal with any issues that may arise in a timely manner. In addition to this, you will oversee all donations ensuring they are prepared and sorted ready for the shop floor, with a focus on quality gift aided donations. You will need a creative flare to maintain excellent visual merchandising and ensure window displays are changed in line with our seasonal/events calendar. Computer skills are a requirement for this role, particularly knowledge of Microsoft Office. You will need to be able to use your initiative to make effective decisions and delegate work. Your team will be made up of a mixture of paid staff and volunteers, therefore people management skills are essential for this role. You will empower your team to deliver the best service. Closing date: 10/11/2024 Interview date: 20/11/2024 For further information, please contact Amanda McVay, Area Retail Manager at Demelza greatly values the benefits of a diverse team and embraces diversity, equality, and inclusion in all areas of its work. We are committed to building a diverse and authentic workplace, ensuring that our team reflects the diversity of the children and families we support. We encourage candidates from all backgrounds. To see how we process your data, please see the Employee Recruitment Privacy Notice attached to this advert. An enhanced DBS Disclosure check may be taken dependant on role. Demelza is an equal opportunities employer. Registered Charity No 1039651. Demelza is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. To see how we process your data, please visit our website and view our Recruitment Privacy Notice. The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.