Job summary An exciting opportunity to work with One Thornton Heath PCN, an established primary care network covering six GP practices in North Croydon. This role will be for one year starting in February 2025 to cover maternity leave. This post requires working under own initiative with a flexible approach. It will be instrumental in the delivery of the PCN's aims for patient centred, proactive care and achievement of the PCN targets. The role will require movement between 2-3 Practices and working with a multi-disciplinary team Main duties of the job Able to: Liaise with Practices, CCG, Council, HCOs and VSOs for information, claims etc. Help to improve PCN cancer screening uptake and reduction of DNAs. Help to improve PCN childhood immunisations uptake by various measures including, but not limited to, directly calling patients, booking appointments and providing information to patients. Work with local system partners including Public Health, Cancer Alliance, PPGs, ICN, etc. Support maintenance of the PCN practices websites Looking for: - Excellent communication skills. - High proficiency in all aspects of IT - Ideally a knowledge of EMIS clinical system and Ardens software - Good planning and organisational skills -A clear and analytical thinker - Reporting skills and data analysis - Self-motivation - Prioritisation skills About us One Thornton Heath Primary care Network is an established network of 6 GP practices with many years' experience of collaborative working. All the practices are committed to providing high quality care for the 54,000 registered patients within the PCN. This new post will join the team of four 1TH PCN staff currently working successfully across the practices. The post holder will be employed by one of the practices as lead employer on behalf of the PCN and the lead practice will provide regular support and supervision, reporting to the PCN Clinical Directors and Business Lead. Training will be given Competitive terms and NHS Pension scheme offered if elegible Date posted 28 October 2024 Pay scheme Other Salary £24,300 a year Contract Fixed term Duration 1 years Working pattern Part-time Reference number A3667-24-0010 Job locations Parchmore Medical Centre 97 Parchmore Road Thornton Heath Surrey CR2 7ND Auckland Road London SE19 2DF 130 Church Road London SE19 2NT 103 South Norwood Hill London SE25 6BY 30 Norbury Road Thornton Heath Surrey CR7 8JN Gillett Road Thornton Heath Surrey CR7 8RL Job description Job responsibilities JOB DESCRIPTION FOR THE POST OF CARE COORDINATOR One Thornton Heath Primary Care Network REPORTS TO: PCN Clinical Directors and Business Lead Job Summary: This role is a new role and will evolve with the development of the PCN. The candidate will need a flexible approach to change and be instrumental in the delivery of the PCN’s aims for patient centred care and in particular improvement of cancer screening and childhood immunisation uptake. The role may require movement around the 6 Practices and working with a multi-disciplinary team Job Responsibilities: · Proactively identify and work with a cohort of people to support their care. · Help people to manage their needs, answering their queries and supporting them to make appointments. · Raise awareness of shared decision-making and decision support tools, and assist people to be more prepared to have a shared decision-making conversation. · Ensure that people have good quality information to help them make choices about their care. · Support people to understand their level of knowledge, skills and confidence – their “Activation” level – when engaging with their health and wellbeing, including through the use of the Patient Activation Measure. · Provide coordination and navigation for people and their carers across health and care services, alongside working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles. · Support the coordination and delivery of MDTs within PCNs. Main Duties include: · Lead on PCN screening improvement plan, with support of practices. · Help to improve PCN cancer screening uptake and reduction of DNAs. · Help to improve PCN childhood immunisations uptake by various measures including, but not limited to, directly calling patients, booking appointments and providing information to patients. · Work with local system partners including Public Health, Cancer Alliance, PPGs, ICN, etc. · Specific actions to engage with groups with low participation locally in screening and immunisations. Job description Job responsibilities JOB DESCRIPTION FOR THE POST OF CARE COORDINATOR One Thornton Heath Primary Care Network REPORTS TO: PCN Clinical Directors and Business Lead Job Summary: This role is a new role and will evolve with the development of the PCN. The candidate will need a flexible approach to change and be instrumental in the delivery of the PCN’s aims for patient centred care and in particular improvement of cancer screening and childhood immunisation uptake. The role may require movement around the 6 Practices and working with a multi-disciplinary team Job Responsibilities: · Proactively identify and work with a cohort of people to support their care. · Help people to manage their needs, answering their queries and supporting them to make appointments. · Raise awareness of shared decision-making and decision support tools, and assist people to be more prepared to have a shared decision-making conversation. · Ensure that people have good quality information to help them make choices about their care. · Support people to understand their level of knowledge, skills and confidence – their “Activation” level – when engaging with their health and wellbeing, including through the use of the Patient Activation Measure. · Provide coordination and navigation for people and their carers across health and care services, alongside working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles. · Support the coordination and delivery of MDTs within PCNs. Main Duties include: · Lead on PCN screening improvement plan, with support of practices. · Help to improve PCN cancer screening uptake and reduction of DNAs. · Help to improve PCN childhood immunisations uptake by various measures including, but not limited to, directly calling patients, booking appointments and providing information to patients. · Work with local system partners including Public Health, Cancer Alliance, PPGs, ICN, etc. · Specific actions to engage with groups with low participation locally in screening and immunisations. Person Specification Qualifications Essential GCSE grade A to C in English and Maths Experience Desirable Experience of working with IT Experience of working in a GP practice Knowledge of Emis and/or Ardens software Person Specification Qualifications Essential GCSE grade A to C in English and Maths Experience Desirable Experience of working with IT Experience of working in a GP practice Knowledge of Emis and/or Ardens software Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name The Parchmore Group Address Parchmore Medical Centre 97 Parchmore Road Thornton Heath Surrey CR2 7ND Employer's website https://www.parchmoremedicalcentre.co.uk/ (Opens in a new tab)