Job summary
Stowhealth is an established GP practice in Stowmarket, Suffolk and part of Suffolk Primary Care. We currently have an exciting vacancy for part-time medical secretary, 15 hours per week, Monday and Tuesday, 9am - 5pm. The post-holder will provide secretarial and administrative support to the doctors, practice manager and business manager to ensure the administrative burden for clinicians and team members is minimised. This will require a full range of IT and secretarial skills.
Main duties of the job
1. Provide an efficient audio, rarely used now, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, etc. in an accurate and quality manner.
2. Action referrals on SystmOne via tasks, ensuring forms have been completed correctly and sending them either by email or via eReferrals.
3. Establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
4. Retrieve medical records and assist the completion of medical and insurance records.
5. Receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
6. Maintain the computer clinic system in an accurate and secure manner.
7. Provide cover for members of the secretarial team during periods of sickness and annual leave.
8. Liaise with the clerk responsible, maintain adequate supplies of office stationery in order to perform your secretarial duties.
9. Liaise with the clerk responsible, maintain adequate supplies of office stationery in order to perform your secretarial duties.
10. Receive and dispatch mail and maintain a pending system.
About us
Suffolk Primary Care, an innovative partnership of GP Surgeries in Suffolk covering 130,000 patients. We share resources and work together to ensure patients continue to receive high-quality health care.
Benefits of working for SPC include:
11. NHS pension scheme
12. The NHS Pension Scheme is a defined benefits scheme
13. Life insurance
14. Family benefits including an adult dependents pension and childrens pension
15. Ill health benefits
16. 20% employer contribution
17. Electric car salary sacrifice scheme
18. No deposit
19. No credit check
20. Fully comprehensive insurance
21. Servicing and tyres
22. Breakdown cover
23. Up to £2,000 contribution from SPC subject to conditions
24. Proper pay
25. Living Wage Foundation accredited
26. Eye care vouchers
27. Health service discounts
28. 6 weeks' annual leave (FTE)
29. 1 week's study leave
30. Medical Defence top up fees paid
31. Regular support and mentoring
32. Strong emphasis on education
33. Enhanced maternity & paternity terms
Job description
Job responsibilities
If you would like to find out more information about thisrole, please see the attached job specification.
Person Specification
Qualifications
Essential
34. None
Experience
Essential
35. A-C GCSE English & maths or equivalent.
36. Experience of working within a GP practice.
37. Experience of using SystmOne.
38. Strong touch-typing skills.
39. Administrative experience and good organisation skills.
40. Sound knowledge of medical terminology.
41. Understanding of the need to maintain confidentiality and data security, at all times.
Desirable
42. Ability to multi-task and to work accurately under pressure.
43. Ability to work as part of a team, as well as being comfortable working independently.