Job summary Band 3 Senior Healthcare Support Worker Sobell House Hospice (Inpatient Unit), Churchill Hospital, Oxford Are you an experienced Healthcare Support Worker looking for opportunities to progress? Are you keen to learn more about palliative care and develop your skills? Do you want to work in a rewarding setting? If the answer is yes then read on Main duties of the job We are recruiting Senior Healthcare Support Workersto join our inpatient nursing team delivering excellent palliative care at Sobell House Hospice. We're looking for an experienced Healthcare Support Worker with excellent interpersonal and communication skills who is keen to learn and take on new clinical skills to work alongside our nursing teams. We are looking for an enthusiastic, committed and professional approach to the delivery of care, ensuring the best patient and family experience. Candidates should be excellent team players with the ability to use their own initiative and judgement to resolve issues. They should also have a tactful, sensitive manner, work well under pressure, with a flexible approach and a willingness to suggest ideas for improvements. Previous Healthcare Support Workers experience and successful completion of the Care Certificate (or equivalent healthcare qualification) is essential, along with an ability to demonstrate compassion and a commitment to learning new skills. The successful candidate can look forward to working in a professional supportive environment with a team that is passionate about delivering excellent palliative care to patients and support for their families. For further details please contact: Ward Manager: Christina Lovell (christina.lovellouh.nhs.uk) About us Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel. Job description Job responsibilities For a full overview of the role and person specification, please refer to the attached Job Description. Patient Care Undertake a range of delegated and specific clinical skills for patients that demonstrate an enhanced level of competency /technical expertise documented in the plan of care (see specific clinical skills). Prepare patients, families/carers and the environment for clinical activities supporting and reassuring patients and their families/carers and preparing specific equipment as necessary. Monitor closely patients having undergone a clinical activity ensuring their safety, comfort and well being. To assist all patients of all genders with their personal care needs, empowering patients, and/or families/carers and actively encouraging participation. This may involve maintaining hygiene needs for individuals such as helping patients to wash and dress themselves and assisting with toileting needs, maintaining privacy and dignity at all times. To asses and monitor the patients skin integrity and to report and document immediately any changes or concerns in their condition. To demonstrate clinical competence in order to undertake minor dressings and treatment and as specified in the plan of care and in consultation with the registered practitioner. To actively encourage all patients, families/carers to share the responsibility for maintenance of their health and to promote healthy living where appropriate and identified as part of the care plan. Assist patients to mobilise safely taking account of developmental/physical needs, using equipmentand techniques as prescribed and recorded in plan of care and contribute to the falls and moving and handling risk assessment. Assist in the care of a patient requiring end of life care in accordance within their spiritual and cultural needs. Assist as appropriate in the support of families/carers of patients receiving end of life care. Recognise when a patients condition changes and seek advice and expertise from registered practitioners in accordance with Trust policy. Contribute to, understand and report identified patient risk assessments, e.g. nutritional assessment scores, slips, trips and falls assessment, e.g. Humpty Dumpty, use of medical devices as appropriate in line with Trust policy. To perform clinical observations (following appropriate assessment of competence) accurately recording using agreed electronic National Early Warning Systems such as SEND and report and escalate any concerns appropriately by reporting to the registered practitioner immediately. Participate in the initial assessment of patient needs under the direct supervision of a registered practitioner. To assist patients to meet their food and fluid intake giving attention to special diets, supplements, enteral feeding and cultural requirements and to recognise and understand the importance of adequate nutrition and hydration. In order to avoid malnutrition ensure an age appropriate nutritional assessment is undertaken for example, STRONG/MUST. All food, nutritional supplements and fluid intake should be recorded accurately as required. Seek support for self and others following an untoward incident. Report and raise concerns in relation to poor practice, attitude and behaviour of any health care professional through appropriate channels. Undertake patient transfer and escort duties between departments as appropriate and as per policy. Job description Job responsibilities For a full overview of the role and person specification, please refer to the attached Job Description. Patient Care Undertake a range of delegated and specific clinical skills for patients that demonstrate an enhanced level of competency /technical expertise documented in the plan of care (see specific clinical skills). Prepare patients, families/carers and the environment for clinical activities supporting and reassuring patients and their families/carers and preparing specific equipment as necessary. Monitor closely patients having undergone a clinical activity ensuring their safety, comfort and well being. To assist all patients of all genders with their personal care needs, empowering patients, and/or families/carers and actively encouraging participation. This may involve maintaining hygiene needs for individuals such as helping patients to wash and dress themselves and assisting with toileting needs, maintaining privacy and dignity at all times. To asses and monitor the patients skin integrity and to report and document immediately any changes or concerns in their condition. To demonstrate clinical competence in order to undertake minor dressings and treatment and as specified in the plan of care and in consultation with the registered practitioner. To actively encourage all patients, families/carers to share the responsibility for maintenance of their health and to promote healthy living where appropriate and identified as part of the care plan. Assist patients to mobilise safely taking account of developmental/physical needs, using equipmentand techniques as prescribed and recorded in plan of care and contribute to the falls and moving and handling risk assessment. Assist in the care of a patient requiring end of life care in accordance within their spiritual and cultural needs. Assist as appropriate in the support of families/carers of patients receiving end of life care. Recognise when a patients condition changes and seek advice and expertise from registered practitioners in accordance with Trust policy. Contribute to, understand and report identified patient risk assessments, e.g. nutritional assessment scores, slips, trips and falls assessment, e.g. Humpty Dumpty, use of medical devices as appropriate in line with Trust policy. To perform clinical observations (following appropriate assessment of competence) accurately recording using agreed electronic National Early Warning Systems such as SEND and report and escalate any concerns appropriately by reporting to the registered practitioner immediately. Participate in the initial assessment of patient needs under the direct supervision of a registered practitioner. To assist patients to meet their food and fluid intake giving attention to special diets, supplements, enteral feeding and cultural requirements and to recognise and understand the importance of adequate nutrition and hydration. In order to avoid malnutrition ensure an age appropriate nutritional assessment is undertaken for example, STRONG/MUST. All food, nutritional supplements and fluid intake should be recorded accurately as required. Seek support for self and others following an untoward incident. Report and raise concerns in relation to poor practice, attitude and behaviour of any health care professional through appropriate channels. Undertake patient transfer and escort duties between departments as appropriate and as per policy. Person Specification Qualifications Essential Evidence of the Care Certificate Experience Essential Significant experience of the NHS and/or healthcare Experience in specialist area Values Essential Evidence of commitment to the Oxford University Hospitals' vision and values. Person Specification Qualifications Essential Evidence of the Care Certificate Experience Essential Significant experience of the NHS and/or healthcare Experience in specialist area Values Essential Evidence of commitment to the Oxford University Hospitals' vision and values. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Oxford University Hospitals NHS Foundation Trust Address Sobell House Churchill Hospital Headington OX3 7LE Employer's website