Will be responsible for managing debtors. This role involves overseeing various operations necessary for resolving client debt repayment. This role requires strong reconciliation knowledge and experience preferably within a FMCG environment due to being very face paced. Previous experience of working within a company that handles cash would be advantageous with core sales ledger experience
Client Details
We are working with a large retailer based in Warrington, WA5 area, with an impressive £320 million turnover and set to increase into 2025 they are growing their credit control team on a permanent basis. This is a great opportunity for someone looking a bigger environment to step into.
Description
· Evaluate the credit status of clients to identify debtors and credit level within policy limits
· Conduct negotiations with debtors to reduce overdue terms
· Opening of new debtor accounts with ongoing update and maintenance
· Ensure daily cash and debtor targets are met
· Contact debtors through calls, emails or letters to notify them of outstanding invoice
· Maintain regular contact with clients and depots to ensure management of debtors
· Conduct business operations in compliance with standard policies and regulations
· Monitor payment history to identify changes and take necessary actions
· Conduct daily and weekly reports to depots and log feedback
· Oversee the forwarding of statements to depots and to keep them updated on debt collection activities
· Fast moving foodservice sales with multiple payment channels
· Level of authority to release overdue orders
Dispute management
Profile
· Excellent customer service & telephone manner
· Analytical skills and thorough attention to detail
· The ability to listen and negotiate with customers
· Excellent verbal communication
· Persistence and determination
· Microsoft GP Dynamics experience - Desirable
· Ability to work well in a team
· Strong MS Office skills
· FMCG background - Desirable
· Strong reconciliation experience - Essential
CICM or AAT qualified or working towards
Job Offer
· Company Pension (5% Employee / 3% Employer)
· On-site parking
· Death in services benefit (2 x annual salary)
· Breakfast items in the office (cereals/breads/jams/crumpets etc)
· Holidays
o Year employed - 20 days plus bank holidays and you can buy up to 5 days in the year.
o 1-2 Years employed - 23 Days plus bank holidays and you can buy up to 2 days in the year.
2+ Years employed - 25 days plus bank holidays and you can buy up to 3 days in the year