Contract: HSEQ
Location: London
Hours of work: 37
Contract Type: Permanent
The Food Safety Manager will oversee the Food Safety Consultants team and act as deputy to the Head of Food Safety, collaborating with key stakeholders to promote food safety best practices in alignment with the OneISS Way.
This newly created position is designed to allow the Head of Food Safety to focus on strategic business priorities, making this role central to operational execution.
Job Description
In this role, the Food Safety Manager will provide expert guidance and support to the Operating Unit Senior Leadership Teams (SLTs), offering coaching and mentoring alongside competent food safety advice.
Key responsibilities include analysing and collating audit outcomes to identify improvement areas and leading complex incident investigations as directed by the Head of Food Safety.
Ideal candidates will bring experience as a Food Safety Manager, ECHO, or ECP, with team management experience preferred though not required.
This position is integral to the Health, Safety, Environment, and Quality (HSEQ) framework at ISS, presenting an exciting opportunity to shape and elevate food safety practices across operations.
The role also includes strategic reporting to improve standards, making a significant impact on both service quality and regulatory compliance within the organisation.
Key Responsibilities
* Support, coach and mentor the Operating Unit SLT(s) and provide competent Food Safety advice
* Analyse and collate audit outcomes, identifying areas for improvement
* Lead particularly complex incident investigations on direction from the Head of Food Safety
* Line Manage the performance and development of the Food Safety Consultants and Technical Food Safety Consultant
* Facilitate and govern the successful deployment of key Food Safety Strategic objectives, understanding significant risk areas such as allergen management, listeria control, and procurement
* Liaise with customers to enable Food Safety improvements
* Liaise with other third parties such as the Primary Authority, Local Authorities, and UKSHA
* Work closely and flexibly with the Head of Food Safety, Food Safety Consultants, and HSE Managers to facilitate success
Professional and Personal Competencies/Qualifications
* Leading food safety improvements in a matrix organisation
* Food Safety Management experience at a Senior level
* Experienced leader with demonstrable experience of leading a team through a period of change
* Show leadership in collaboration and thinking companywide for support
* Ability to communicate effectively with Placemakers, customers, and third parties
* Proactive influencing skills at all levels of the business, which drive change
* A passion for Food Safety and the ability to inspire a culture where Food Safety is a core value of everyday operations
* Degree in Environmental Health, degree in food science/food technology, Level 4 Food Safety
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards, and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow, and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation, or educational background.
Our passion for inclusivity and diversity makes ISS a more creative, productive, and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace
To find out more about what we do - https://www.uk.issworld.com/
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