About Us
We love great craft beer. We want everyone to be as passionate about it as we are - and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.
Benefits:
1. PROFIT SHARE: Our BrewDog Bars now share 10% of their profits with our fantastic crew.
2. SAFE RIDE HOME: We contribute £5 to your paycheck to help you get home safely after midnight.
3. BEER TRAINING: Support through the internationally-recognised Cicerone qualifications.
4. STAFF DISCOUNT: 25% off in bars, 30% off online, and 50% off BrewDog Merch.
5. 4-WEEK SABBATICAL: After every 5 years, you will receive an additional 4 weeks off.
6. AND A LOT MORE: Enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family-friendly policies, additional holiday days, pawternity leave, DE+I and crew forum groups, and beer samples on some shifts.
About The Role
BREWDOG ARE ON THE HUNT FOR A HOTEL NIGHT PORTER FOR OUR DOGHOUSE!
We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our hotels are at the forefront of that mission, delivering amazing beer & customer service at all times. Expect beer on tap in all of our boutique rooms, mini-bars filled with the best beers on the planet & fridges in the shower for shower beers.
In this role you’ll be responsible for ensuring the health and safety of our guests throughout the night, as well as giving the highest levels of customer service.
Duties:
1. Serving room service to guests.
2. Food handling to dish up our 24hr hot dog menu.
3. Working with the reception and housekeeping team to ensure smooth operations.
4. Conducting safety checks and standards checks throughout the shift.
5. Light set up duties for the day ahead.
6. In the event of an emergency, safely evacuate the guests.
About You
1. You’ll have a high standard of customer service and attention to detail.
2. You’ll be proficient in problem-solving and crisis management.
3. Communication skills will be key in ensuring requests are met and shift handovers are thorough.
4. Experience in hotels is essential; management level experience is preferable.
5. You'll be dedicated and flexible - this role will require a working pattern of different hours throughout the week and weekends.
THE BREWDOG CHARTER
1. WE BLEED CRAFT BEER | This is our true North.
2. WE ARE UNCOMPROMISING | If we don't love it, we don't do it. Ever.
3. WE COUNT TIME IN DOG YEARS | We are ambitious. We are relentless. We take risks.
4. WE CHALLENGE EVERYTHING | We forge our own path.
5. WITHOUT US WE ARE NOTHING | We are BrewDog.
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