Title: Retail Steward
Location: Stonehenge, Amesbury, Wiltshire, SP4 7DE
Salary: £11.73 per hour / Up to 36 hours per week available, including weekends / Fixed Term Contract for 6 Months / *All salaries will increase following the NLW rise on 1st April 2025 to a minimum of £12.21 per hour
Job type: Fixed Term Contract
Ref: 15699
Heritage is for everybody, and we are here for heritage.
We are looking for Retail Stewards to join our team. The roles are full or part time and for a fixed term of six months (with the possibility of becoming permanent). All roles will include regular weekend and Bank Holiday working. Our rosters consist of early and late shifts (covering 6.30am to 8pm in the summer).
The Benefits:
1. Salary from £11.73 per hour. *All salaries will increase following the NLW rise on 1st April 2025 to a minimum of £12.21 per hour.
2. 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years
3. Matched pension contributions up to 10%
4. Flexible hours
5. The opportunity to progress your career within the heritage sector
6. Subscriptions to professional bodies
7. Free access to all English Heritage sites for you and up to six friends and family members
8. 25% discount in our shops and cafes
9. Enhanced maternity, paternity or shared parental leave
10. Options to buy additional leave
11. An inclusive working atmosphere
12. Opportunities to go to some of our great live music and history events
This is an incredible opportunity for you to work at one of the most visited and important prehistoric sites in the world. At Stonehenge we welcome over 1 million visitors a year from all over the world.
The retail team is a highly successful team delivering exceptional customer service and commercial targets in a busy and challenging environment.
As a Retail Steward, you will:
1. Proactively employ excellent customer service to enhance visitors' experiences.
2. Engage with our visitors on the shop floor and on tills.
3. Maintain a tidy and inviting retail space by keeping the shelves well stocked.
4. Offer comprehensive product knowledge on request.
To be considered as a Retail Steward, you'll need:
1. Customer service skills and experience
2. Friendly and welcoming attitude
3. Ability to proactively engage with visitors
4. Ability to work under pressure in a very busy retail space
Interviews will be held as appropriate applications are received on site at Stonehenge.
If you would like to talk to us about workplace adjustments or working patterns, please contact Jon Bichener, Retail Manager, on jon.bichener@english-heritage.org.uk. No agencies please.
Everybody's welcome at English Heritage.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First Aiders and regular information and awareness events.
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