About the Company
A leading supplier of medical aesthetic products and services, supporting professionals across the UK and Ireland. The company partners with well-known brands to bring high-quality products to market, serving thousands of clinics with a comprehensive range of skincare, injectables, medical devices, and supporting services. With a strong focus on innovation and compliance, the company offers a dynamic environment for career growth.
About the Role
We are seeking a highly skilled and experienced professional to join our team as Head of Quality (QA). This individual will act as the Responsible Person (RP/RPi) on our Wholesale Dealers Authorisation (WDA) and Quality Controller (QC) on our Manufacturer’s Specials (MS) Authorisation. The successful candidate will ensure that all operations meet or exceed Good Distribution & Manufacturing Practices (GMDP) in line with regulatory requirements.
Responsibilities
* Oversee the company’s medicines licenses, including WDA(h) & MS licenses.
* Develop and implement strategies to ensure compliance with wholesale and import regulations for medicines, medical devices, and cosmetic products.
* Report key compliance issues directly to senior leadership.
* Maintain the Quality Management System (QMS), including document control, change control, validation, deviation management, CAPA programs, complaint handling, and SOP oversight.
* Lead internal and external audits, mitigating risks in operations.
* Provide QA guidance and training across internal teams, ensuring alignment with industry regulations.
* Develop QA KPIs to track quality performance and improvements.
* Collaborate with external industry bodies to stay ahead of regulatory changes.
* Act as the primary contact for regulatory agencies and external audits.
* Mentor and develop the QA and Regulatory Team, fostering a high-performance culture.
* Approve marketing materials related to medicines and medical devices.
Additional Requirements
* Flexibility to travel between company facilities.
* Strong understanding of global supply chain regulations, particularly post-Brexit.
Candidate Profile
* Degree in pharmacy, life sciences, or related field.
* 10+ years’ experience in a senior QA role within a global supply chain.
* Strong knowledge of MHRA, FDA, HPRA (preferred), GDP, GMP, and GxP regulatory frameworks.
* Proven leadership experience in QA strategy, compliance, and continuous improvement programs.
* Strong analytical and problem-solving abilities.
* Excellent communication, leadership, and mentoring skills.
* Previous experience managing a QMS in a global supply chain environment.
* Familiarity with aesthetic medicine products is highly desirable.
Benefits
* Competitive salary & annual bonus
* Company pension
* 25 days holiday + bank holidays (increasing with tenure)
* Staff discounts & social events
* Employee Assistance Program