For full details and application pack, please visit here.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 9,500 frontline charities and community groups (Community Food Members). The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity. FareShare has a plan to help tackle the cost-of-living crisis using England’s surplus food. We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness. FareShare UK's delivery partner for Kent is the local charity Children & Families, who oversee and support the work of FareShare Kent.
Summary of Role
This role is pivotal to the success of FareShare Kent and is responsible for the leadership, development and direction of FareShare’s operations locally. You will have a holistic view of the operation and drive innovation and efficiency to meet need, prioritising food hygiene compliance and operational safety. Supported by key managers, the postholder will oversee the day-to-day operations and help drive our strategy to grow food volumes.
FareShare UK has ambitious strategic goals and targets and this role provides the conduit to meeting these within Kent. The role will focus on meeting growth targets and operational excellence and report effectively on these to FareShare central teams and partners. This role is FareShare’s ambassador locally and will make connections with stakeholders in other not-for-profit organisations, local government, funding bodies and local media sources on our behalf.
Duties & Responsibilities
1. Lead FareShare Kent, subordinate sites and operations such as the Family Food Bank and Kent Community Pantry, to maintain safe and efficient operations;
2. Ensure a positive dynamic and cooperation across all teams both within and external to FareShare Kent, including our wider organisation and our national partner FareShare UK;
3. Take lead responsibility for ensuring the highest standards of compliance in relation to the laws governing the handling, processing and transportation of food and wider health and safety requirements;
4. Lead a team of managers, staff and volunteers ensuring that they’re kept safe at all times and receive the training and support they need to complete their duties;
5. Oversee the safe and compliant management of the vehicle fleet, ensuring its capacity is able to meet our needs;
6. Ensure a process of continuous improvement of operating procedures, to ensure a safe and efficient working environment;
7. Oversee the introduction of new and better models of working with Community Food Members and support staff with the implementation of those models;
8. Oversee the effective recruitment and deployment of volunteers across operations;
9. Ensure excellent relationships with key partners, especially: FareShare UK, Community Food Members (CFMs), food partners, funders and other supporters;
10. Work proactively with the FareShare UK Food Team to ensure enough food is available to meet delivery objectives;
11. Oversee the development of new food partnerships, to increase the food we’re able to source locally;
12. Use initiatives to maximise the opportunities for food growth in areas where the supply and opportunities are greatest, including finding ways to move short dated stock on more quickly;
13. Grow the Community Food Member charity base, to provide high quality destinations that will maximise the social value of surplus food;
14. Work with Community Food Members, to help them to understand our mission and make best use of the food we’re able to supply;
15. Support raising the profile of FareShare with the public, public authorities, charities, the food industry and other stakeholders to ensure the widest reach and support for our work;
16. Ensure that FareShare Kent meets ambitious growth targets and maximises our mission in our region;
17. Oversee the successful relocation of operations and services as may be required, especially in support of growth;
18. Lead, support and promote the development of projects that advance the aims of FareShare Kent, diversify income streams and support other local food focussed services and initiatives;
19. Ensure data systems are kept up to date and accurate so we have an accurate understanding of performance;
20. Manage and monitor financial performance to ensure costs are controlled and a sustainable operation is maintained;
21. Ensure that all necessary and required administration is in place and operating correctly, particularly that relating to food hygiene and health and safety;
22. Share best practice and learn from others in the FareShare Network to improve economies of scale, deliver financial sustainability and create innovation;
23. Undertake any other duties as may be required.
FareShare Kent C.I.C. is a subsidiary of Children and Families Ltd. We are committed to safeguarding and promoting the welfare of children and vulnerable adults. All applicants will be thoroughly vetted for their suitability to work with these groups where required. Applicants for posts that are exempt from the Rehabilitation of Offenders Act will be asked to undertake a Disclosure and Barring Service (DBS) check. Any offer of employment and continued employment will be contingent upon satisfactory vetting results and checks made prior to and during employment where required.
Person Specification
E = Essential, D = Desirable
Qualifications:
* QCF Level 6 (degree level) qualification - D
* QCF Level 3 award in equivalent to any of: HACCP, food hygiene, manual handling or H&S - D
* QCF Level 3 PTTLS - D
* Current, clean driving licence and car insured for business use - E
Experience:
* Experience relevant to the food industry - D
* An understanding of and ability to promote equality and diversity - E
* Experience of leading a team - E
* Leadership of multi-dimensional projects from operational and strategic perspectives - E
* Financial management, including control over income and expenditure and performance measures - D
* Working with and developing volunteers who may feel vulnerable or need support - D
* Leadership management skills- including the ability to motivate and develop people to deliver high levels of performance - E
* Development of project marketing and media campaigns to increase brand awareness and profile - D
* High level communication skills and ability to engage at all levels with diverse stakeholders - E
* Developing long term partnerships with external stakeholders in achieving strategic goals - E
* Experience of working in a regulated environment and demonstrable risk assessment capabilities - E
Skills, Knowledge & Abilities:
* Problem-solving skills and the ability to make effective decisions ‘on the spot’ - E
* Confidence and bearing to act as an ambassador to diverse audiences of external stakeholders strengthening the brand and raising awareness - E
* Strong presentation/facilitation skills to promote awareness of the FareShare mission - E
* Delivering customer service and the ability to deliver excellence through a competitive service offer to all stakeholders - E
* IT literacy, in particular of using Microsoft applications - E
* Excellent interpersonal skills and the ability to create good work partnerships with multiple stakeholders both internally and externally - E
* Ability to work systematically to agreed guidelines in the absence of close supervision - E
* Strong communication skills in generating work guidelines and generating strong relationships with the Depot network - E
* Ability to recognise and address high priorities and when necessary link these elements to overall strategy - E
Competencies & Behaviours:
* A commitment to Equal Opportunities - E
* Planning and prioritisation: develop and implement clear plans with defined outcomes and resource management - E
* Communicating with impact: ability to influence across all media to establish commitment to organisational goals - E
* Dealing with change: the ability to act quickly decisively and positively to change - E
* Problem solving and decision making: the ability to anticipate, assess and deliver innovative solutions to problems with clear logical thinking - E
Remuneration & Benefits:
Line Manager: CEO
Salary: £47,911 per annum
Hours: 37 hours per week
Leave: 26 days per annum
Benefits:
* Company pension
* Employee discount
* Life insurance
* On-site parking
How to apply
See full details and complete an application form at: here.
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