Automotive Service Advisor Basic £27,000 OTE £32,000 Main Dealer - Stoke-On-Trent C&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Stoke-On-Trent. Previous experience working within an aftersales department in the motor trade as an automotive Service Advisor is essential for this role. Service Advisor Role Overview • Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover. • Booking customer vehicles in for Services, MOT’s and/or repairs. • Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls advising on additional work that may need to be completed. • Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time. • Upselling of work, parts and accessories whenever possible, acting on opportunities to sell additional products and services. Service Advisor Requirements: • Previous experience working as an automotive service advisor within an Main Dealer. • Full driving license is required. • Stable career history. Company Benefits: • Full Ongoing Training. • Annual Pay Reviews. • Progression Opportunities. • Pension Scheme. • Car Scheme. If you have the relevant experience working as an Automotive Service Advisor and would like to know more, contact Ian Bowker at C&B Recruitment