Job Description. Key responsibilities include providing onsite and remote 3rd line technical support for end users, deploying new technologies and application upgrades, and promoting excellent customer service. The role requires a driving license and own transport. Key accountabilities include being a subject matter expert for EUC technologies, managing and closing incidents and service requests, and producing high quality documentation. The successful candidate will have a good working knowledge of IT security, infrastructure, and service standards, as well as technical knowledge of Microsoft products and MDM platforms. Excellent interpersonal skills and a customer service focus are essential. A competitive salary, pension scheme, generous holiday allowance, and discounts on food and products are offered.