Our client is looking to recruit 10 it Consultants for a contract until the 16 th December. IT Consultant Contract – Inside IR35 Thursday-Monday Travel to Various Sites: Manchester, London, Bristol, Reading & Stockton Travel Expenses UK Citizens only BPSS Thursday: 08:30 – 4:30pm / 09:00 – 5:00pm Friday – Noon/1pm – 9pm Saturday 09:00 – 5:00pm Sunday 09:00 – 5:00pm Monday 08:30 – 4:30pm / 09:00 – 5:00pm As a Global Support Services Analyst, you’ll be working with business users to provide critical support to keep our teams up and running. Your team provides desktop hardware configuration and upgrades, monitoring, software installations, hardware upgrades, imaging, and PC deployment. Using our ServiceNow ticketing management system, you’ll resolve ServiceDesk requests and incidents by diagnosing hardware and software problems and installing and configuring standard desktop packages, liaising with third-party maintenance engineers as needed. In this critical role, the team may need to report for emergency duties, which may occur outside of normal office hours, and also to undertake business trips to support other offices where necessary. You’ll also have an opportunity to undertake individual 'project' work - innovation and development initiatives are always encouraged. Bring your excellent customer service skills, technical Oracle expertise, curiosity, creativity, and talent for multi-tasking in a fast-paced environment and join our team. Here's What You'll Need: · Proven experience in an IT support role, involving extensive customer support, both remote and in-person · Full understanding of Windows Environment and extensive experience with MS Office Suite · A Certification · Ability to travel Ideally, you'll also have: · Bachelor's degree in Information Technology · ServiceNow or related ticketing management system Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an IT Consultant looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.