This role is 10 week contractual role with chances of extension.
Full time and fully remote role.
As a Personal Injury Claims Handler MOJ you will be responsible for triaging personal injury claims through the MOJ portal and on a direct claimant basis. You may also handle your own portfolio of OIC and MOJ claims. You will have experience of handling liability disputes, managing customer expectations and a working understanding of the Pre-Action Protocol, OIC claims and low value MOJ portal claims and current case law.
You will contribute to development of the Personal Injury department by helping the junior members of the claims department as a whole with training, referrals and mentoring.
Adhere to the FCA Treating Customers Fairly 6 Consumer Outcomes.
Responsibilities
Triaging all OIC/MOJ/Small claims/direct claimant claims
Handling a OIC/MOJ/small claims/direct claimant claims and non MOJ personal injury claims.
Assess liability for an accident and offer advice and guidance to customers giving an objective opinion on prospects and where necessary advise the customer where liability will rest.
Identify and report to the Personal Injury Claims Manager any claims where poor prognostic indicators are present.
Accu...