To provide effective admin support to the team and ensuring all work is to the highest standards and in accordance with ICB Policy. This will include providing support to the relevant portfolio of work and associated Programme Boards. Organise a range of meetings, both face to face and on Teams, including preparing effective agendas and required documents, taking and transcribing professional minutes or action notes, producing an action log and updating as required, monitoring attendance. Co-ordinate team meetings including planning dates and attendance, agenda planning, note taking and action follow up. Deal with incoming queries for the service both written and verbally, redirecting or escalating when appropriate. Coordinated diary management to prioritise appointments, making sure all appointments are organised logistically in order to cut down on travelling time. Organising meetings/conferences, including booking venues, arranging refreshments, speakers, preparing and circulating papers to attendees. Responsible for preparing a variety of documents and correspondence, requiring excellent professional written skills and a good understanding of local processes, and adhering to good standards of accuracy. Ensure confidentiality and appropriate filing of all documentation in accordance with ICB policies and procedures using Sharepoint. Ensure that all documents are made available for appropriate people within the service, keeping all necessary electronic systems up to date and ensuring information is accurate. Support the induction of new starters into the Operations and Delivery Divison. To be able to respond in a flexible and adaptable way, prioritising a diverse workload, in order to meet the changing demands of the service. Work with colleagues to ensure appropriate cover for planned absence across the business support function within the Division. To co-ordinate workflow and manage local systems within the team to ensure work is prioritised and delivered within agreed deadlines and targets. To develop standard approaches and best practice for tasks and identify continuous processes for improvement within the area of responsibility, to ensure all work is to the highest standard and in accordance with ICB and service policy and procedure. Review and process data in a qualitative manner. To participate in projects as required.