Pax8 is looking for a highly motivated, performance-driven Credit Controller to collect payments for our business while maintaining excellent partner relationships at Pax8. As our Credit Controller, you will be joining a hardworking dynamic finance team at Pax8 that collaborates effectively to provide excellent financial support to our partners and wider business.
As a Credit Controller, you will be involved in all areas of the accounts receivable process at Pax8. This ranges from assisting the sales teams with billing questions, invoicing clients, and reaching out to clients with past due invoices.
What's waiting for you in this exciting role as a Credit Controller at Pax8?
1. Building Relationships: You will excel at fostering trust and open communication with partners while facilitating long-term relationships.
2. Financial Management: You will skillfully manage finances, ensuring timely payments and minimizing bad debt to bolster the company's financial health.
3. Problem Solving: You will be creative at solving complex issues like negotiating payments and resolving disputes with partners and enhancing organizational efficiency.
The Team: Reporting into our amazing Manager of Credit Control, Nic, you will join a team of highly skilled and professional finance individuals who are as much fun as they are talented within their field! Motivated and determined on delivering excellence in finance, they're also focused on fostering a people-centric culture!
Your day-to-day as a Credit Controller includes:
* Manage billing operations for Pax8 subsidiaries, including ticket board management, receipt posting, and statement preparation.
* Handle payments, credits, and billing requests for partners efficiently.
* Maintain, analyze, and report on ledgers and debts, providing regular updates to the team.
* Engage with customers via inbound and outbound calls and emails, addressing inquiries and ensuring prompt invoice payments.
* Establish payment plans for delinquent partners and ensure adherence to terms.
* Contribute to enhancing billing and collections processes through system automation and process improvements.
* Undertake projects such as reviewing and implementing accounts receivable software to optimize operations.
You'll be an ideal Credit Controller for us if you:
* Have significant Credit Control experience, with late collection and recoveries.
* Proficiency with Microsoft Excel at intermediate level or above (VLOOKUP, Pivot Tables, etc.).
* Strong analytical and problem-solving skills, with a proactive approach to process improvement.
* Excellent communication and strong organizational skills.
* Ability to be professional and persuasive while maintaining positive partner relationships.
* Have excellent verbal and written communication skills with the ability to communicate at all levels.
* Ability to prioritize and handle multiple tasks and projects simultaneously.
* Can grasp complex ideas and change direction quickly in a fast-paced environment.
* Ability to proactively solve problems using critical thinking skills.
* Ability to be self-motivated and work as part of a team.
* Demonstrated acute attention to detail.
* Have experience with accounting and billing software.
* Experience working with NetSuite.
To fulfill this role, you should be resident in this country with a valid right to work.
Salary & benefits for our Credit Controller:
* Basic Salary £28,000 to £32,000
* 25 days holiday (plus bank holidays)
* Annual company bonus
* Bupa Private healthcare
* Unum Dental Plan
* Canada Life Life Assurance
* Canada Life Income Protection
* Royal London pension scheme
* Share options after qualifying period
* Health & Wellbeing coaching support
* Dedicated time for training and personal development
* Unlimited access to LinkedIn Learning
* Pax8 Cycle to Work Support Scheme Available
* Fun and frequent company and team socials
Designated Office & Working pattern:
* Tech set up to support great home and in-office working.
* Designated Office: Derby or Farnborough (brand new fully refurbished offices) UK.
* Days: Monday to Friday.
* Hours: 37.5 hours per week.
* Time: 9am – 5:30pm.
Pax8 Office Environment: Step into vibrant offices in Bristol, Derby, and Farnborough... dynamic workspaces that merge creativity with comfort!
If you struggle to get “time out”, we’re happy to accommodate early/late conversations and interview times or if you have any queries you can ring Will, the talent partner managing this role on +44117 471 3268 DDI (No Agencies Please).
About Pax8:
Pax8 is the technology marketplace of the future, linking partners, vendors, and small to midsized businesses (SMBs) through AI-powered insights and comprehensive product support.
Equal Opportunities: Pax8 is an equal opportunities employer and welcomes individuals who are in possession of the appropriate requirements to work within the UK.
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