Job Details: Business Development Manager
About Us: We’ve been on a mission to improve end user satisfaction since the day we were founded over 25 years ago. As champions of premium experience-led IT services, it is who we are. We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things.
Based in the UK, with offices globally in the USA, South Africa, Sri Lanka, Kuala Lumpur, and Macedonia, we now provide a huge range of market-leading managed services, Microsoft-centric business software, and cloud solutions to over 300 ambitious mid-market organisations. In response to our customers’ changing needs, and the growing threats we all face, we’ve massively strengthened our well-established cyber security capabilities.
Our mission is to unleash the potential of people through amazing IT experiences.
Our Values:
At Acora, we’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers.
* Be the best you can be
* We do what we say
* Together we win
Description:
You will be primarily focused on new business, generating new logo leads from our target market, meeting and presenting to prospect clients, and driving new client wins. This role is essential in promoting the company's services and delivering exceptional customer experiences, as well as working closely with internal teams to ensure new clients are successfully onboarded.
The role will be instrumental in prospecting and securing new business opportunities, working alongside our Business Development Manager to nurture client relationships, and generate a robust sales pipeline.
Additional responsibilities may include management of customer accounts, developing existing relationships, and spotting new opportunities to ensure profitable growth. You will create and manage a sales pipeline, regularly communicate with your customer accounts, and oversee the customer experience throughout the business.
Key Responsibilities:
* Identify and qualify new opportunities from self-generated activities, working with marketing and across the wider Acora group
* Establish and foster strong relationships with prospects to understand their business needs and present solutions from our product portfolio
* Manage existing customer accounts and ensure YoY growth
* Attend industry/local networking events and advocate for our brand in the managed services space
* Identify areas for process improvements, utilising Dynamics to best effect for ease of lead management and efficient data analysis
* Support the Head of Sales with sales forecasts and reporting
* Deliver against KPIs, demonstrating activity and engagement levels
Key Skills:
* Experience: you should have a minimum of 3 years’ experience in IT managed services sales
* Technical Understanding: be able to understand the technical challenges of an IT Director and articulate possible solutions through personal understanding and the support of sales support
* Commercial Acumen: understanding of sales and business growth principles
* Relationship Management: Strong ability to build and maintain customer relationships, understanding and meeting client needs
* Collaboration & Teamwork: Ability to work effectively across teams, supporting colleagues and contributing to overall sales objectives
* Analytical & Reporting Abilities: Skilled in data analysis, performance tracking, and sales forecasting
* Full clean driving licence
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