As the ICT Service Support Manager at Westmorland and Furness Council, you will play a crucial role in leading our Service Management Office (SMO) function. This role is responsible for overseeing service support processes, ensuring efficient service delivery, and aligning IT services with business needs.
In this dynamic role, you will have the opportunity to implement best practices in service management, develop and maintain strong relationships with various departments, and drive continuous improvement initiatives to enhance service delivery. Your expertise will be vital in aligning our ICT support services with the strategic goals of Westmorland and Furness, ultimately contributing to the effective operation of our community services.
Join us in a collaborative environment where your leadership skills and innovative ideas will make a tangible impact. If you are ready to take on a rewarding challenge and help us elevate our ICT services, we encourage you to apply!
Who we are looking for
Westmorland and Furness Council are looking for a skilled ICT Service Support Manager to lead our dedicated service support team. In this pivotal role, you will ensure the delivery of high-quality ICT services across the organisation and drive continuous improvement initiatives.
If you thrive in a fast-paced environment and have a track record of enhancing user experience through effective support management, we want to hear from you! Join us in making a positive impact on our community by delivering innovative technology solutions. Apply now to become an integral part of our team!
To find out more…
For more information about this role, including key accountabilities and essential criteria, please view the Post Specification.
If you would like an informal conversation about the role, or if you have any questions, please contact awad.sada@westmorlandandfurness.gov.uk.
To apply please click the Apply Now link below.
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