The award winning Ward A1 at Stepping Hill hospital is looking for a ward clerk to come and join our successful team. Ward A1 is a 24 bedded Medical Escalation Unit incorporating high dependency and assessment beds for newly admitted patients direct from ED & AMU. A1 is unpredictable and fast paced with great job satisfaction. It is an area constantly developing with excellent learning and development opportunities.
Main duties of the job
1. Filing - tracking and ordering of medical case notes.
2. Answering queries not only over the phone but in person as well.
3. Helping the multidisciplinary team with information they require.
4. Booking of transport; in a timely manner for appointments or discharge.
5. Chasing urgent scans or appointments that will support with earlier discharges.
6. Ordering of office supplies and ward supplies.
7. The post holder must have good experience of IT systems.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers. We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population. We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
* Between 27-33 days of annual leave plus bank holidays.
* Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further.
* Cycle to work scheme.
* Salary finance - for loans, savings, budget planning and tips on managing debt.
* Stockport Credit Union- for local financial advice.
Job responsibilities
The post holder must be efficient and professional; to provide support to patients, relatives and the multi-disciplinary team to ensure delivery of an excellent service and positive patient journey. As a Ward Clerk the post holder will need to be able to organise and prioritise their workload.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of £21.90. This cost will be deducted from your first Trust salary. In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
Person Specification
Qualifications
Experience
* Experience in customer relations.
* Experience of working on a reception.
Skills
* Good team player.
* Able to manage & prioritise workload.
* Able to use own initiative.
Knowledge
* IT systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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