This is an opportunity to join our successful, fun, supportive and highly engaged team of 900 people and growing, in an important support role, within our national IT & Estates team. Working with our Manager, Director and Systems Administrator, you’ll provide a high quality and proactive service to our consultants, engineers and new starters around the country, ensuring the smooth operation of our IT processes and procurement. Great IT has been an essential enabler for us and continues to be an opportunity to innovate as we grow as a business.
Role
* Assist in the management of 3rd party IT support partners.
* Procure IT equipment for existing staff in a timely and cost-effective way.
* Support the IT manager to fulfil IT requirements for new starters.
* Assist in the production of monthly reporting to the Hydrock Board.
* Assist with maintaining software systems and user access to them.
* Support and help deliver user training for new starters.
* Help with the building and maintaining of end user hardware.
* Carry out general departmental administration, including usage and manipulation of spreadsheets and asset databases for the purposes of handling purchasing, licensing, and resource allocation/management.
* Self-motivated team player.
What you will need to bring
* Good people skills, always willing to help.
* Organised and accurate when dealing with data and software.
* Be a car driver as occasional travel between the offices will be required.
* Broad-based knowledge and interest across all aspects of IT, including Windows 10 Operating System and Microsoft Office 365 products.
* Good troubleshooting skills.
* Keen commercial awareness.
* Awareness and appreciation of the importance of security and confidentiality within a professional services environment.
* Enquiring attitude, with willingness to ask questions when unsure.
* Experience, qualifications, or a keen interest in any of the following would also be advantageous: Office 365 applications (Word, Excel, PowerPoint, Outlook), CAD applications, Enterprise Systems (Azure, Active Directory, MS SQL, Windows, mobile phone support).
Training
* Support will be provided to study appropriate qualifications suited to the responsibilities of the role.
* On-the-job training in the early stages, with further training identified and supported through our development and performance review process.
What's great about Hydrock 'in a nutshell'
We are a British-owned integrated multi-disciplinary engineering consultancy of over 900 staff in 21 offices across the UK. Our driving motivation is to be a ‘Force for Good’, improving the quality of people’s lives from our employees to our clients, through to the communities we work in and our planet as a whole through the work we do.
From the buildings that surround you to the roads and bridges you cross, we aim to offer the most sustainable possibilities to shape the places, communities, and society that we live in through meeting our client’s needs. Through the path we are on to delivering a green future, the result is something that everyone can be proud of.
Our welcoming and friendly culture is something we are proud of and has gained us recognition with 9 years in the Top. Check out some of our incredible projects which have been awarded: 2022 Net Zero Award for Integration and Collaborative Working Award for primary school, awarded for its Universal Design at the 2022 Civic Trust Awards and Bristol’s iconic waterfront making a double win at the Bristol Property Awards!
What we can offer you:
* Inspiring and supportive colleagues.
* Reward for progression and hard work.
* An opportunity to develop your soft skills, as well as your technical skills.
* Excellent health benefits, including 25 days of holiday (buy/sell up to five days), accrue 1 day extra every 2 years, with bonus holidays too!
* An earlier finish on Friday (4pm!).
* An opportunity to give back: “Day off for good cause” (on a workday).
* A huge range of flexible benefits, including climate perks and an EV car leasing scheme.
A place to feel included
We champion diversity, equity, and inclusion. As an Equal Opportunities Employer, we commit to supporting our employees and ensuring we create a safe environment that nurtures you to perform at your best. Offering our people flexibility is an important factor in achieving this aim.
We consider all applications individually with the required qualifications and knowledge without regard to any of the protected characteristics. We would like to provide everyone with a fair selection, assessment, and employment experience, so we ask that you make us aware of any physical or neurodiverse condition within your application for which appropriate reasonable adjustments can be made by us.
Looking for the next steps?
Once you have completed your application through our careers site, we aim to review and respond to you as soon as your application has been reviewed.
If shortlisted, a member of our Recruitment Team will call you for an initial pre-screen by phone (typically 30 minutes) to help us assess your motivations and interest in the position and Hydrock.
If you progress following this telephone pre-screen, you will be invited to attend a formal interview by video conference (Microsoft Teams) or in our offices.
For the latest updates and news, connect with us on our social media!
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