Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. About Us Apprentice Parts Advisor - Volvo Truck & Bus - Glasgow East Volvo Truck and Bus are one of the World’s leading manufacturers of commercial vehicles. At Volvo Truck and Bus, we are passionate about what we do and who we are. We believe our employees are our greatest asset to enable us to deliver excellent service to our customers. Our culture promotes training and development to help individuals reach their career goals and encourages positive working relationships between staff and managers where ideas are valued. We have a rare opportunity to join us as a Apprentice Parts Advisor at our Glasgow East depots. Don’t worry if you don’t have experience within this type of role, we will support you to develop your skills within your new role. This is a fantastic opportunity to learn whilst you earn The apprenticeship programme gives you the opportunity to become the best skilled Parts Advisor enabling you to have fantastic career options and prospects. Who are you? Desired Skills To be able to effectively communicate at all levels both written and verbally. To be able to follow processes Excellent customer service skills To be able to adapt and take on new challenges. Driving license preferred but not essential Personal qualities Team player Customer focused Flexible/adaptable approach Open and honest Supportive of colleagues What You'll Do Forecasting customer demand Processing orders Liaising with suppliers to ensure timely deliveries of Vehicle parts Receiving and storing of vehicle Parts Lead the creation/development of Standard Operating Procedures Complete supply chain documentation for audit requirements Resolving problems including customer service issues Identify, manage and escalate risks to the business What We Can Offer Competitive salary Overtime opportunities 33 days holiday (inclusive of Bank Holidays & increasing with length of service) Excellent Training and development opportunities Cycle to work scheme Discounts on High St Retailers, travel, cinema, gyms and many more If you are interested, then apply today We look forward to hearing from you We value your data privacy and therefore do not accept applications via mail. Who We Are And What We Believe In Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide. Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.