Permanent 08:00 – 16:30 Monday to Thursday, and 7:30 to 14:00 on Friday
Salary: £25-28k plus benefits
Job Purpose:
To effectively manage estimation projects and analyse data to produce accurate quotations for our customers, including Main Contractors, Subcontractors, and Architects. Maintain a high level of customer service through timely and effective communication.
Support a culture in which employees take pride in their work, focus on customer service, proactively find long-term solutions to problems, constantly seek ways to improve work processes, accept responsibility for their actions, and treat each other with respect.
Reporting To:
Reporting directly to Sales Office Manager.
Responsibilities:
1. Produce quotations for projects using the EPICOR system and issue them back to the Sales Office Manager within dedicated timescales.
2. Communicate regularly with external customers to ensure comprehensive and compliant quotations.
3. Communicate with internal departments to ensure the accuracy of information and timings within the quotation.
4. Review enquiries to ensure we can supply a compliant quotation within our product range.
5. Ensure quotations are 100% accurate including relevant margins.
6. Maintain regular customer contact regarding key quotations.
7. Handle quote amendments pre and post-sale.
8. Raise DFA’s when required ensuring accuracy and compliance.
9. Ensure certification requirements are adhered to within the quotation.
10. Answer general technical enquiries (e.g., specifications, certification, and building regulations), referring to the technical team when required.
11. Follow all standard operating procedures and processes.
12. Ensure KPIs are fulfilled.
Key Skills:
1. Professional telephone manner.
2. Accuracy in attention to detail.
3. Ability to work independently and communicate confidently as a team member.
Qualifications & Experience:
1. Experience working in a similar role is desirable.
2. Experience in using CRM systems.
3. Knowledge of all Microsoft Office packages (i.e., Excel, Word, Outlook, PowerPoint).
4. Ability to understand standards and the routes to compliance is advantageous.
5. Ability to read construction drawings & schedules.
Employee Benefits:
1. Monthly Spotlight awards.
2. Employee Assistance Programme.
3. Two Socials a year.
4. Optical Care Vouchers.
5. Staff Workwear.
To apply, please send your CV to Rachel.Sheehy@rswltd.co.uk
By applying you’re giving consent for Recruitment Solutions Workforce Ltd to contact you regarding this job and other vacancies we’re recruiting for.
Recruitment Solutions Workforce Limited offers the services of an employment agency for permanent roles and an employment business for temporary roles.
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