Registered Branch Manager – Complex Care Location: London (Hybrid Working) Salary: Up to £60,000 per annum, depending on experience A fantastic opportunity has become available with a leading community complex care provider based in London. We are looking for an experienced and motivated Registered Branch Manager to lead and grow our dedicated service. This is a hybrid role, offering both flexibility and the opportunity to make a lasting impact in a company committed to delivering exceptional complex care in the community. About the Role As the Registered Branch Manager, you will take full responsibility for the operational performance, quality assurance, and strategic development of the service. You will lead a passionate team and work closely with stakeholders to ensure the delivery of safe, responsive, and person-centred care. We are ideally seeking a candidate with previous experience as a Registered Manager within a complex care setting, who understands the challenges and demands of delivering 24-hour care in the community. Key Responsibilities Act as the CQC Registered Manager, ensuring full compliance with all relevant legislation and standards Lead and develop a large multidisciplinary team, fostering a culture of accountability, professionalism, and care excellence Manage branch budgets and meet agreed financial targets Maintain strong relationships with service users, families, local authorities, and healthcare professionals Oversee recruitment, staff development, supervision, and appraisals Implement and monitor robust quality assurance systems to promote continuous improvement Participate in strategic planning and help shape the future direction of the service Represent the organization in meetings with external stakeholders and regulatory bodies Requirements Minimum 2 years’ experience as a Registered Branch Manager in the health and social care sector Experience managing complex care services is highly desirable Sound knowledge of CQC regulations, safeguarding, and relevant legislation Strong leadership, organisational, and communication skills Confident in managing people, performance, and change Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Full UK driving licence and access to a vehicle Qualifications Level 5 Diploma in Leadership and Management for Health & Social Care (or equivalent) GCSEs (or equivalent) in English and Maths What We Offer Salary up to £60,000 per annum (depending on experience) Hybrid working model Monday to Friday, 9:00am – 5:00pm 33 days annual leave including Bank Holidays Company bonus structure Private pension scheme Business travel expenses reimbursed at £0.45 per mile Company mobile phone and laptop provided How to Apply If you are a results-driven leader with a track record in complex care management and a commitment to excellence, we would love to hear from you - please click Apply Now or contact Ehsan at Leaders in Care on 07533113393 for a confidential discussion. REF: LICEA