IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.
If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.
Job Description
The role of Internal Communications Manager for Sales is an exciting and dynamic position at the heart of a high-performing and evolving global sales team. Reporting to the Chief Revenue Officer (CRO), this role involves directly collaborating with the CRO to design, define, and execute regular internal communications. This includes articulating team values, key calls to action, celebrating global and regional successes, and highlighting CSR contributions from colleagues and teams. The role will also support the CRO's executive social media presence, with guidance from the Global Corporate Communications team.
As Sales Internal Communications Manager, you can expect your role to typically involve some or all of the following:
* Establish an internal communications strategy in conjunction with the CRO and their senior leadership team
* Ensure organizational initiatives, projects and sales initiatives are successfully communicated to employees and stakeholders
* Plan, edit, and write content for various internal communication mediums, including weekly Workplace posts, quarterly all-hands meetings, and global town halls
* Own and be accountable for executive social media postings, creating executive content, regional content, and reusing central digital communications aligned with the Executive Communications Strategy
* Collaborate with the Global Corporate Communications team on executive social planning across various social platforms
* Track and monitor communications impact and proactively seek continual feedback from the team and stakeholders.
* Draft messages or scripts for presentation to employees, customers in written or spoken form.
* Ensure internal communication messages are consistent with external communication messages.
* Promote media coverage into global Sales organisation
* Work alongside the Global PR team and provide suggestions on the appropriate representative from the region.
* Advise senior executives of developments throughout the organization, either face to
* Work with Neurodiverse colleagues with proof reading and quality for critical communications.
Qualifications
To be successful in this role, you will require
* Excellent writing, editing, and proofreading skills, along with the journalistic ability to source stories from employees
* Perceptiveness to IFS's corporate goals and values, with the ability to relay them to employees. Knowledge of the SaaS market sector and IFS products and solutions.
* Strong social and relationship-building skills to work across key stakeholders. Confidence to interact with senior executives and explain communication techniques to them
* Creative ability to devise effective communication strategies.
* Knowledge or proven history of working with a dynamic, fast-paced sales team.
* Strong organizational skills and attention to detail, with the capability to manage multiple priorities and meet deadlines.
* Exceptional communication and presentation skills, with the ability to confidently interact with both internal stakeholders and customers
* Collaborative mindset with the ability to build effective relationships across all levels of the organization
Essential Skills :
* Significant experience in internal communications or a related field.
* Excellent understanding of communication strategies and best practices.
* Demonstrable ability to execute communication plans effectively.
* Undergraduate degree, ideally with a focus in Communications, Marketing, or a related business field (or relevant training/experience).
* Fluent English. Other languages are always a benefit.
Desirable Skills :
* Experience working within a global, virtual environment and matrix organization