ABOUT TITAN MARKETING: Titan Marketing is a fully remote Email & SMS agency helping ambitious e-commerce brands grow through tailored marketing strategies. As Klaviyo Master Gold Partners, we specialise in optimising flows, campaigns, and segmentation to drive revenue and customer loyalty. Founded in 2020, we’re growing fast and looking for top talent to join our team. ABOUT THE ROLE: We’re hiring a Klaviyo Email & SMS Account Manager to manage two high-profile client accounts. This is a remote contract role, ideal for someone with advanced Klaviyo expertise and a proven track record in client account management. The role requires 4–6 hours daily, with the goal to expand to a full-time role within 2-3 months. RESPONSIBILITIES: Client Strategy & Execution: Develop and oversee revenue-driven Email & SMS strategies, including flows, campaigns, and segmentation. Team Collaboration: Lead a team of a designer, copywriter, and Klaviyo technician to deliver flawless execution. Data-Driven Decision Making: Provide monthly reporting, analyse performance, and refine strategies based on data insights. Project Management: Use tools like Asana, Slack, Excel, and Miro to manage internal workflows and ensure deadlines are met. Client Communication: Share weekly updates via Slack and provide clear insights to keep clients informed and engaged. Excellent verbal & written skills with the ability to simplify complex strategies. List Health & Optimisation: Conduct monthly list cleaning, manage deliverability, and test new tech stack integrations (loyalty, reviews, logistics, etc.). QUALIFICATIONS: This role isn’t for beginners—you’ll need hands-on experience in a similar position: Klaviyo Expertise: 2 years managing Email & SMS strategies with Klaviyo, including flows, campaigns, reporting, and integrations. Agency Background: 2 years working with e-commerce brands in an agency environment. Remote Readiness: Available to work UK hours and respond promptly to client needs. WHY WORK WITH US? Fully remote, with the flexibility to work globally. Opportunity to grow with a fast-paced, exciting agency. Comprehensive onboarding and ongoing support. Fun, collaborative team environment where your work is valued.