Field Collections Agent
*No Warrant Work involved*
Annual earnings total up to £37,617 (inclusive of the car allowance)
Monthly Bonus
Do you have a full driving licence and access to a vehicle for work?
Would you love to work outdoors?
Do you want the flexibility to work the hours to suit you and your customers?
If the answer is yes, then we have an excellent opportunity for you!
Please note we can only accept applications from candidates who reside within the local area.
SALARY:
Basic salary from £27,417 plus £4,200 Car Allowance & Fuel Card.
Here at Orbit we like to go above and beyond, therefore as part of our monthly commission structure you will have access to an additional annual amount of £6,000 for achieving commission targets which could take your annual earnings total up to £37,617 (inclusive of the car allowance).
SHIFTS:
* Flexible working patterns, to support your work-life balance. 25% of hours will be worked during our prime operating window between 4pm and 8pm Monday to Friday and 9am-1pm on Saturday.
ROLE:
As a Field Collections Agent at Orbit Credit Services you will need to be at ease speaking to our customers to discuss options that help them address their financial situation. You’ll be field-based covering a region across Stockport.
In this rewarding role we’ll support you to use your expertise and commitment to customer service to help our customers achieve financial health. Your role will involve you:
* Visiting our customers at their home address supporting them get back on track with their outstanding arrears.
* Resolving customer’s accounts on a personal basis, taking payments, and setting up repayment plans to help them achieve financial wellbeing.
* Educating customers on the potential consequences of non-payment of their account.
* Updating customers’ accounts with visit outcomes using an iPad, so you need to be IT literate and comfortable using the iPad.
BENEFITS:
* Salary from £27,417 plus a monthly bonus of up to £6000 per annum.
* Car allowance of £350 per month.
* Fuel Card provided for business miles.
* 31 days holiday (including bank holidays and annual 2-week December shutdown).
* Discount and cash back at hundreds of high-street shops.
* Comprehensive five-week induction programme to learn how to use our systems and deal with customers effectively and professionally.
* Ongoing support and development from our in-house team.
MINIMUM REQUIREMENTS:
* A clear criminal record.
* No CCJ’s or IVA’s within the last 6 years.
* Confident verbal communicator.
* Good listening and decision-making skills.
* Proven time management skills.
* Comfortable working alone.
Advisory note: At Orbit we’re regulated by our clients - as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we’re unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK.
Job Type: Full-time
Pay: £27,417.00 - £37,617.00 per year
Job Ref: CCAFLD
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