Are you an experienced NHS operational manager looking for an exciting opportunity to progress your career in a cutting-edge, world-leading specialist cancer centre? Then this job may be just what you are looking for.
The Christie NHS Foundation Trust is looking to recruit an experienced operational manager to lead the Radiology Directorate.
The right person will have experience in or a passion to develop expertise in radiology services. Working alongside the Clinical Director, they will provide compassionate and robust management and an innovative problem-solving approach to service improvement.
Main duties of the job
The Service Manager role is responsible and accountable for strategic, operational, performance, and business management of the Radiology directorate. They will drive high standards and efficiency in a highly functioning, supported, and developed team.
The right person will have a minimum of 4 years' experience working in an NHS setting, at least one of them at a middle management level (ideally 8a). They will need to be able to manage conflicting priorities, be adept at problem-solving at an operational and strategic level, have a proven track record of service, change, and people management, and will demonstrate delivery against set objectives, targets, and continuous performance improvement. They will be degree educated and ideally possess or be working towards MSc level education in health management/leadership, have a high level of emotional intelligence, strong adaptable interpersonal skills, and be emotionally resilient.
Job responsibilities
DUTIES AND RESPONSIBILITIES
1. Strategic Planning and Service Development
o Develops and implements long-term service strategy and policies for managed areas that fully reflect the direction and service needs of the Trust.
o Resolves conflict related to service provision.
o Responsible for the interpretation and implementation of broad policies and NHS guidance.
o Leads and coordinates service objectives ensuring relevance to local and national priorities.
o Plays a key role in service planning for departments, developing and implementing long-term strategic plans.
2. Service/Operational Management
o Coordinates operational management of departments working closely with Clinical Director, departmental heads, and other service managers.
o Plans and implements strategy for operational management to meet organisational performance plans.
o Provides leadership and direction for departmental managers.
o Ensures the implementation of effective performance management systems.
3. Service Improvement
o Manages improvement in patient and carer experience and operational efficiency.
o Utilises and interprets research and audit findings to aid the development of new guidelines and protocols.
4. Financial Management & Business Planning
o Takes responsibility for and manages service budgets (£6.3 million).
o Prepares robust business cases to enable services to remain financially stable.
5. Human Resources Management
o Implements Trust strategy and policy for HR management and development.
o Ensures effective recruitment processes are implemented within departments.
6. Communication
o Communicates highly complex and sensitive information with senior managers and directors.
o Negotiates and reconciles conflicting views in a challenging environment.
7. Education, Training, Audit, Research and Development
o Ensures training and development plans are in place across all services.
o Takes responsibility for personal continuing professional development.
8. General
o Participates in management on-call and weekend/bank holiday site management rota.
The above indicates the main duties of the post which may be reviewed in light of experience and developments within the service.
Person Specification
Qualifications
* First Degree or equivalent preferably in management or a clinical profession.
* In-depth professional knowledge plus additional specialist knowledge in financial management, performance management, and service improvement.
Experience
* Minimum of 4 years proven experience in working in an NHS environment.
* Considerable understanding of managing complex services.
Skills
* Innovative and creative, ability to interpret and implement national and local strategy.
* High level of interpersonal skills, persuasive and facilitative.
Knowledge
* Knowledge of national political agenda, the external environment, including national and regional strategies.
* Knowledge of strategic management processes and their application.
Values
* Ability to demonstrate the organisational values and behaviours.
Other
* A corporate player, able to successfully link strategy and operations.
* Ability to function under pressure and meet deadlines whilst maintaining a high quality of work.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Contract
Permanent
Working pattern
Full-time
Reference number
413-88325-CSSS-LS
Job locations
Clinical Support and Specialist Surgery - E00297
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