Are you an experienced Front of House and Facilities professional looking to elevate your career with one of the top US law firms in the market right now? If so, make sure you read on We have an exciting, new opportunity working as a Facilities Helpdesk Assistant at a global law firm client based right in the heart of the City This role is permanent and will require the successful person to alternate shift patterns between 8am-5pm and 10am-7pm. They are paying a highly competitive salary including excellent benefits. Duties will include: Monitoring the Facilities Helpdesk including dealing with emails and telephone queries. Action requests to ensure they are responded to and dealt with in a timely matter. Manage visitor and contractor access to the building. Support the Facilities Supervisor with soft services tasks. Manage conference room bookings and details. Report any technical issues with the relevant parties. Ad hoc duties as and when required This role is busy and varied so we are looking for someone that is happy to get stuck in and involved and takes pride in providing excellent customer service You must have excellent communication skills (written and verbal), excellent telephone manner and be able to multi task and handle many things at any given time. Ideally you will be someone with experience working in a law firm or professional services environment. If this sounds like you please apply now with your CV and we'll be in touch Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For almost thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies. https://uk.linkedin.com/company/ryder-reid-legal