Are you a dynamic HR professional ready to take on a leadership role? We're recruiting a HR Consultancy Manager to provide strong leadership, technical support, and strategic direction to the team. Ensuring top-tier productivity, quality, and amazing client service levels across the team.
Client Details
Are you a dynamic HR professional ready to take on a leadership role? We're recruiting a HR Consultancy Manager to provide strong leadership, technical support, and strategic direction to the team. Ensuring top-tier productivity, quality, and amazing client service levels across the team.
Description
* Provide guidance and mentorship to the team, fostering knowledge growth and commercial, high-quality client service.
* Oversee the team, managing a high-functioning service that meets KPIs and client SLAs.
* Lead quality checks and client discussions, ensuring documentation aligns with client needs, employment law, and reduces risk of negligence claims.
* Engage with clients to understand documentation needs, offering tailored advice and critique to align with best practices.
* Promote the company's wider activities, strengthening interdepartmental relationships and driving team satisfaction scores.
* Lead recruitment, training, and on-boarding for new consultants, while ensuring all team members receive relevant updates on legislation and industry best practices.